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Executive Volkswagen

North Haven, CT

4.9
757 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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444 State Street (Route 5)

North Haven, CT

06473

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Showing 757 reviews

October 15, 2025

This was one of the worst experiences I have had with a dealership. The communication was not there and there was no accountability for the mistake they made. More

by M22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Jakubisyn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Executive Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 14, 2025

Skip Scanlon has always been friendly and efficient. I have been at the store three times and I have nothing to complain about. Besides getting Skip’s help, the store is also very clean and modern and p More

by EVANDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

October 12, 2025

Same vehicle issue within 3 weeks of having the vehicle brought in from the first instance. First instance was not reported properly or closed out in the system. Skip was helpful and pleasant during second More

by ALLIEOLAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Bourque
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2025 -

Executive Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Make the Right Decision, Make the Executive Decision!

October 04, 2025

Very professional and polite. Had my car serviced under warranty. The car was ready even before the predicted time. I would recommend this dealership More

by ROMINA.FIOROTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Bourque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

October 04, 2025

They essentially stole my car for two days and told me nothing. But at least after a week the very basic work was done. And i was charged full price of course. It was.actually more than Expected. More

by kindredlight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlena Anzalone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Executive Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 01, 2025

Really clean. Friendly and knowledgeable staff. Video updates and direct contact with your technician is awesome. More

by Robertlinsley17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Bourque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Executive Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

October 01, 2025

The experience in buying a new Atlas was excellent. Every step from being greeted by David and reviewing the suv, meeting with Chris on pricing, and paperwork with Dexter was the best experience I’ve e More

by Steven Z.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Executive Volkswagen responded

Thank you so much for choosing Executive Volkswagen! Please let us know if we can be of any more assistance. Make the Right Decision, Make the Executive Decision!

September 30, 2025

Had car towed in and had quick response and repairs - very happy turnover right before my vacation More

by JIMGALLIGAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

September 28, 2025

Jeremy T. Worked with me to find the right vehicle. It was a great experience and I enjoyed my time with him. Hes a great representative of tge dealership and More

by dmnovis58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Brouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Toupin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2025 -

Executive Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

September 28, 2025

From start to finish Executive Volkswagen of North Haven exceeded my expectations. It was a collaboration of team members working to make my deal happen even before I arrived at the dealership! Upon arrival More

by Jenn Konin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Brouard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Suitor Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabella
Sep 28, 2025 -

Executive Volkswagen responded

Thanks for your feedback on your recent visit to Executive Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Make the Right Decision, Make the Executive Decision!

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