Executive Volkswagen

They were courteous and try to help us as fast as possible Definitely l'll go back to service my car and that location possible Definitely l'll go back to service my car and that location More

I don't know who Colin Bourque is but excellent service from Eleanor DePaul . I was not in for service I was buying a VW. from Eleanor DePaul . I was not in for service I was buying a VW. More

Everything regarding the service went smoothly and the uber ride to pick up my car was well appreciated uber ride to pick up my car was well appreciated More

It was my first time at your dealership & I would have to say the staff was very polite & professional as well as down to earth .... Skip was great to talk to say the staff was very polite & professional as well as down to earth .... Skip was great to talk to More

Executive Volkswagen was very accommodating to my appointment needs my car looked spectacular when I got it back! appointment needs my car looked spectacular when I got it back! More

Continuous issues with my CERTIFIED PREOWNED vehicle. Already had to bring it in twice for repairs; they tried to blame a PIECE OF POPCORN for somehow breaking the vent clip off underneath the seat. Popc Already had to bring it in twice for repairs; they tried to blame a PIECE OF POPCORN for somehow breaking the vent clip off underneath the seat. Popcorn that wasn’t there when the issue first started, and when it was diagnosed by the dealer the first time. Yet. When I brought in for the repair a week later, they now tried to blame a couple kernels of popcorn my daughter had spilled 2 days prior. Guess she time traveled back in time. And the popcorn somehow has enough force to break off a clip….. Now having SIGNIFICANT GPS issues. Made an appt for 1.5 weeks after it started (which was the same day the returned the car to me after the vent clip repair…. Maybe the timing is just a coincidence) and dynamic signs issues. Was told it would need a day. My ride wasn’t able to pick me up, and I have a CHILD. Oh, and this is a car I pay for…. When I called to ask about a loaner, I’m told there’s a “months long” waiting list…. Odd, since I just got a loaner without issue 2 weeks ago. Apparently I should just keep driving a car with significant location issues, or just walk from Seymour to north haven daily to bring my daughter to school, or pay for Uber/lyfts. All while still paying for the car I bought as a CERTIFIED PRE OWNED. The dynamic signs issue beeps and dings constantly. Extremely distracting and dangerous while driving. And no way to turn it off. The service manager? Great question. Completely inaccessible; never there to speak to in person or on the phone. What. A. Mess. More

Always excellent service at Executive Volkswagen. Consistently professional and helpful (Skip Tyler to name a few). Much appreciated. Consistently professional and helpful (Skip Tyler to name a few). Much appreciated. More

The service department is just great to work with. They are very knowledgeable and genuine. They are very knowledgeable and genuine. More

Professional , knowledgeable was a pleasure having skip in charge. will be returning if ever any more issues in charge. will be returning if ever any more issues More

Skip is great. Always willing to help the customer satisfied with in all ways imaginable Always willing to help the customer satisfied with in all ways imaginable More