Executive Volkswagen

Professional and friendly Welcoming,gave details all through The entire experience was pleasant. The people were professional and friendly. Waiting time was short and feedback succinctly provided. Very through The entire experience was pleasant. The people were professional and friendly. Waiting time was short and feedback succinctly provided. Very executive indeed More

Although it was disappointing to have a dangerous issue like a fuel leak occur on a newer vehicle, Skip and the service team handled it with aplomb and got me back on the road quickly. Thank you Skip! like a fuel leak occur on a newer vehicle, Skip and the service team handled it with aplomb and got me back on the road quickly. Thank you Skip! More

Scheduling an appointment was easy, service was quick, communication was great, and I appreciated the video sent showing the work that was done to my vehicle. I am happy with my experience and will be bac communication was great, and I appreciated the video sent showing the work that was done to my vehicle. I am happy with my experience and will be back. More

It’s always a pleasure to work with the Executive VW team. It’s easy to schedule appointments and the techs and front desk staff explain everything so that I can understand. team. It’s easy to schedule appointments and the techs and front desk staff explain everything so that I can understand. More

Experience started off a little slow due to the lack of loaner cars. Once the loaner car was available I would rate the experience excellent. Skip kept us informed and updated on the progress of the work b loaner cars. Once the loaner car was available I would rate the experience excellent. Skip kept us informed and updated on the progress of the work being done to the car. More

Skip Scanlon was very knowledgeable and had the best customer service I ever encountered at a dealership service department. As a new customer from California he knew exactly what I needed to accept my customer service I ever encountered at a dealership service department. As a new customer from California he knew exactly what I needed to accept my Volkswagen and expedited the process while updating all warranties in the system. Skip is a devoted representative and a real asset to this company and deserves to be recognized with a promotion and bonus. Thank you Skip Scanlon. More

Skip Scanlon had the best customer service I ever have encountered at any dealership service. encountered at any dealership service. More

Skip was very nice and pleasant. Very helpful and didn’t mind that it was a fleet vehicle that he had to call for approval. I would definitely go there again. Very helpful and didn’t mind that it was a fleet vehicle that he had to call for approval. I would definitely go there again. More

Have been going here for years. The service team have been straightforward and helpful over the years. The sales and administration team have also been really good. The service team have been straightforward and helpful over the years. The sales and administration team have also been really good. More

Best VW dealership in CT! The service team here is customer focused. They make sure to take care of any issues while giving you the lowest cost option by using the best discou The service team here is customer focused. They make sure to take care of any issues while giving you the lowest cost option by using the best discounts available. They’ve also done a free diagnostic when my check engine light was on and it cleared with no faults. The team communicates throughout the process, and they have a nice clean waiting area. Highly recommend to all VW drivers. More