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Executive Volkswagen

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.9
759 Reviews
As part of the Executive Auto Group, Executive Volkswagen gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Executive Volkswagen to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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444 State Street (Route 5)

North Haven, CT

06473

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Showing 759 reviews

September 06, 2025

Marlena at VW was great about being very thorough, checking about upcoming services due extended warranties etc. Always a comfortable place to get work done while I wait for my car to be serviced. More

by eileenvw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2025 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come! Make the Right Decision, Make the Executive Decision!

September 06, 2025

We've always had great experiences there - from sales to service. Will definitely be back. More

by JONCARROLL2004
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
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Sep 06, 2025 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Make the Right Decision, Make the Executive Decision!

September 03, 2025

Overall experience from entering the dealership to driving off with my new car was great! Would recommend Eleanor and Executive Volkswagen to anyone. More

by CRISTYC1201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter John
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Executive Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

September 01, 2025

It took much too long for a standard routine maintenance check in at 90k miles. Communication about drop off and pick up was not very good this time. There was some confusion and waste of time as a result. More

by b.floman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Bourque
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

August 30, 2025

Very thorough with figuring out what was wrong with the car, and how to fix it. More

by leaholeksik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2025 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Make the Right Decision, Make the Executive Decision!

August 28, 2025

Marlena Is always extremely kind friendly and helpful. The whole process was very smooth and there was great communication! More

by samkornfeld9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

August 28, 2025

Skip, was very knowledgeable, explained things well. He was courteous and answered my questions in terms I understood. More

by katbowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Executive Volkswagen responded

Kat, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip and our team met your expectations. Thank you for choosing Executive Volkswagen. We look forward to having you as a valued customer for many years to come! Make the Right Decision, Make the Executive Decision!

August 27, 2025

Wonderful! My husband and I will be there in a few months when our current lease is up. We already found a car and want to only deal with Jeremy. More

by ALLESTP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Toupin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter John
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Executive Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

August 26, 2025

Best car-buying experience I've ever had. Honest, easy-going, professional. No pressure and a great deal. Bought an id.4 after looking at Hyundais and Kias and ended-up with more car for less More

by Stan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Toupin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

August 25, 2025

This now is my 5th car with this Volkswagen dealership and each time it has been such an easy and amazing process. The whole team is incredible. David Knapp personally made the whole process easy and seam More

by Antonio P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

Executive Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Make the Right Decision, Make the Executive Decision!

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