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Fair Oaks Ford

Naperville, IL

4.7
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,180 reviews

January 03, 2019

We had a great experience at Fair Oaks dealership. I’m give me five stars because Efrain was very helpful he was very patient with us and overall he really listen to what we want it and also the manage More

by demijjones03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Sanchez, Roger Ramirez, Efrain Heredia
Jan 10, 2019 -

Fair Oaks Ford responded

Thank you for the review! We're happy to hear that Efrain and Roger were so helpful! We hope to see you again in the future!

January 02, 2019

Very helpful Geo was a very helpful salesman helped us through the process very well made everything run smooth I can not complain on the service that he provided. More

by Fu3nt3s96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber, Chris Policarpio, Gio Pina, Ha Pozos, Sam Sedik, Daniel Santoro, Samantha Schreiber, Adam Liaromatis, Darren Sanders
Jan 10, 2019 -

Fair Oaks Ford responded

Thank you so much! We hope you love your new car! We look forward to seeing you again!

January 01, 2019

Relaxing atmosphere The atmosphere we felt while looking for a vehicle and eventually buying one was very relaxing. We did not feel pressured like most dealerships which More

by turtlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Fair Oaks Ford responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We sincerely value your business and look forward to your next visit! We hope that you have a great day!

December 31, 2018

great experience mr john sales manager is very professnal personellity in service and same with his sales team . very great experience never seen before in any car More

by hafeez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mayer, Gio Pina
Jan 10, 2019 -

Fair Oaks Ford responded

Thank you for the rating and review! We're happy to hear that our team delivered such a great experience! Let us know if you need anything else!

December 29, 2018

Chill Adam did a great job facilitating my needs and requests. He broke down the process into simple terms and steps that I could understand. If you are ner More

by Nathan18!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Liaromatis
Dec 31, 2018 -

Fair Oaks Ford responded

Nathan, thank you so much for your positive comments! If you have any further questions, please don't hesitate to reach out! Have a great day!

December 28, 2018

The best car buying experience ever!!! I was greated by Zack at the front door with a handshake and a friendly smile. I don’t like making big purchases but Zack made me feel comfortable. He More

by Truck guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Kinsch
Dec 31, 2018 -

Fair Oaks Ford responded

Thank you for the review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We do hope we can be of assistance in the future. Take care!

December 28, 2018

Honest & Efficient Worked with Jose Santiago. He was professional despite being very busy. Took time to explain. Deal was fair without any game playing. I was very satis More

by Tim62
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Caudill, Felix Sanchez, Roger Ramirez
Dec 31, 2018 -

Fair Oaks Ford responded

Thank you for taking the time to leave us a review, Tim! We hope you enjoy your new vehicle! Let us know if you have any questions. We hope to see you again!

December 28, 2018

Great Experience Thanks Jeremy for working with me on the purchase of our "new" used Ford Edge. I appreciate your patience and work in knowing about your product and More

by carguy27
Recommend Dealer
Yes
Employees Worked With
Jeremy Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sedik, Felix Sanchez
Dec 31, 2018 -

Fair Oaks Ford responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

December 28, 2018

Hassle free experience! I came to Fair Oaks a few months ago looking to buy a brand new car, I had the pleasure of meeting Zack and immediately felt valued as a customer. Zac More

by Dom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Kinsch
Dec 31, 2018 -

Fair Oaks Ford responded

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience!

December 27, 2018

A great experience overall I had the pleasure of meeting Jonathan right away. He was courteous, personable, and has a wealth of product knowledge. While I did not buy a car that More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Garcia
Dec 31, 2018 -

Fair Oaks Ford responded

Jon, thank you so much for the positive review! Thank you for mentioning some of our staff that made your visit a memorable one! We do hope we can be of assistance in the future. Take care!

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