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Fair Oaks Ford

Naperville, IL

4.7
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,180 reviews

December 06, 2018

Painless Experience I purchased my new car two days ago. I love getting a new car but never look forward to the haggling that usually goes with the whole process. Thanks More

by Dar Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sedik, Felix Sanchez
Dec 12, 2018 -

Fair Oaks Ford responded

Dan, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2018

New F-150 Purchase Our interactions with the sales associate and dealership staff was very professional. The dealership gave us a fair price for our new vehicle purchase More

by Gene2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Dec 12, 2018 -

Fair Oaks Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

December 03, 2018

Not all hero’s wear capes From start to finish my car buying experience was perfect!! Mari helped me with my online inquiry. She was a pleasure to work with and got back to me More

by cristinaleal2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina, Sam Sedik, Felix Sanchez, Mari Ramirez, Evelyn Cielo
Dec 12, 2018 -

Fair Oaks Ford responded

Cristina, thank you for your kind words and this wonderful review! Thank you for mentioning some of our staff that went above and beyond to help out! We're looking forward to your next visit with us!

December 03, 2018

Great Day at Fair Oaks! Zack was very helpful and professional throughout the whole buying process! He took the time to give us all of our options with no hassle! The entire More

by jmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Kinsch
Dec 12, 2018 -

Fair Oaks Ford responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 01, 2018

Great Job!!! Great job by everyone at Fairoak Ford. The saleman Giovanni Pina was just great. Thanks to all the people that were at FairOaks Ford. That’s It! More

by Bill the pill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina, Felix Sanchez
Dec 12, 2018 -

Fair Oaks Ford responded

We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 01, 2018

Honest and great place to do business with Just wanted to say working with Felix and Dan was a true pleasure. They both went above and beyond to make sure I was completely satisfied and excited More

by mb4721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Sanchez
Dec 12, 2018 -

Fair Oaks Ford responded

Thank you for the review! We want all our clients to have a comfortable and stress-free experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2018

Thank You!! We had an amazing experience with Fair Oaks Ford. My original car was being bought back by Ford Motor Company, which was a never ending pain, but the More

by BrickHouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Fair Oaks Ford responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

November 30, 2018

2019 F250 Had an excellent experience purchasing my new F250. This is my first experience with Fair Oaks Ford, but i would highly recommend Jose and the dealer More

by Bill72807
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Fair Oaks Ford responded

Bill, thank you so much for the positive review! We hope to see you soon and we hope you enjoy your new truck!

November 28, 2018

Fair Oaks = Excellent Customer Service I've purchased 6 vehicles from Fair Oaks and this last purchase was amazing. I was conflicted about transitioning from my Ford Explorer to the smaller More

by Rong04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Garcia
Dec 12, 2018 -

Fair Oaks Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We're looking forward to your next visit with us!

November 27, 2018

Nice guy Serafin worked with me on a used car deal. Real Nice guy, not pushy just gets what you need and takes things serious. Would do business with them agai More

by EJ
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Sanchez
Dec 12, 2018 -

Fair Oaks Ford responded

EJ, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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