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Fair Oaks Ford

Naperville, IL

4.7
3,187 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,187 reviews

December 19, 2018

Exellent experience Went in to test drive a new MKC and thanks to Dan and Sam I drove home in one. The introductory class (absolutely necessary) was handled very efficie More

by patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sedik, Felix Sanchez
Dec 28, 2018 -

Fair Oaks Ford responded

Patrick, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

December 17, 2018

Good deal - no haggle prices Easy purchase experience - found vehicle online, connected with "chat agent" found the vehicle was still available on-the-lot and price recently reduc More

by MotoMan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber, Anthony Collins, Evelyn Cielo
Dec 28, 2018 -

Fair Oaks Ford responded

We're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

December 15, 2018

Above and beyond to make the customer happy I want to thank John and his team at Fair Oaks for helping me find the perfect car for my wife. We had a unique request for the Expedition we wanted, More

by Mckeague1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Policarpio, Gio Pina
Dec 28, 2018 -

Fair Oaks Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Until the next time we meet, take care!

December 12, 2018

Amazing Experience!! Both my husband and I walked into the dealership just to get some general information and walked out with a 2018 Ford Explorer!! Gio was not only very More

by lgonzalez88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina
Dec 28, 2018 -

Fair Oaks Ford responded

Thank you for taking the time to leave us this review! We're happy to hear that Bob and Gio were so helpful! We look forward to seeing you again!

December 10, 2018

Great Services First, thanks to Gio, Brandon,Bob, Great people to work with. This is a wonderful team, if you want a great car, fair deal, please come to them. More

by Jun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Caudill, Gio Pina
Dec 12, 2018 -

Fair Oaks Ford responded

Thank you for letting our team know how we did! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 10, 2018

Fast and efficient I was emideately greeted at the door, I told them I was looking to buy a new used car and Mr. Faraj made sure that I would be driving a new reliable c More

by Drew12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badges Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Fair Oaks Ford responded

Drew, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for leaving us this response!

December 08, 2018

Knowledgeable Salesperson Thanks Jeremy for working with us on the purchase of our "new" used MKC. We appreciate your patience and obvious hard work in knowing about you produc More

by Mike K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Fair Oaks Ford responded

Mike, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!

December 06, 2018

Painless Experience I purchased my new car two days ago. I love getting a new car but never look forward to the haggling that usually goes with the whole process. Thanks More

by Dar Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sedik, Felix Sanchez
Dec 12, 2018 -

Fair Oaks Ford responded

Dan, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2018

New F-150 Purchase Our interactions with the sales associate and dealership staff was very professional. The dealership gave us a fair price for our new vehicle purchase More

by Gene2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Dec 12, 2018 -

Fair Oaks Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

December 03, 2018

Great Day at Fair Oaks! Zack was very helpful and professional throughout the whole buying process! He took the time to give us all of our options with no hassle! The entire More

by jmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Kinsch
Dec 12, 2018 -

Fair Oaks Ford responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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