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Fair Oaks Ford

Naperville, IL

4.7
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,180 reviews

November 27, 2018

"The best experience , great people" The whole process was amazing, I talked with the staff and all of them helped me with the car i wanted. I could not be happier. The people at Fair O More

by Thomas L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina, Adam Hernandez, Evelyn Cielo
Nov 27, 2018 -

Fair Oaks Ford responded

Thank you, Thomas! We hope you have a great day! Thank you for choosing Fair Oaks Ford Lincoln!

November 26, 2018

they were friendly and worked with me to get my new lease. my name is Joshua Richardson I recently leased a new vehicle and they worked with us on a new ford explorer for a lease.they came within a few dollar More

by joshua r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Fair Oaks Ford responded

Thank you for your review, Joshua! We're happy we could help you get a lease on a new Ford Explorer! We look forward to working with you again in the future!

November 21, 2018

Nice People -Great Experience and No Pressure I purchased and 2019 MKZ from Clint Schreiber at Fair Oaks. It was an excellent experience. He and the entire staff at Fair Oaks did an outstanding jo More

by Satisfied
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
Nov 27, 2018 -

Fair Oaks Ford responded

Thank you for your review! We hope you love your new MKZ and we're happy to hear that our team provided such a great experience. Let us know if you need anything else!

November 20, 2018

A friendly and stress free experience!! I initially was just browsing on the internet for a smaller vehicle and found it at Fair Oaks, I spoke to Josh, he then referred me to Clint in sales More

by annelaura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber, Felix Sanchez, Joshua Sigar
Nov 27, 2018 -

Fair Oaks Ford responded

Thank you so much for sharing your experience! We hope you enjoy your new vehicle! We are always here if you need anything else!

November 19, 2018

Great Experience We came in with a payment in mind and a Ford Edge we were interested in. Serafin, our salesman helped us get to the payment we needed. He was helpf More

by MT83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mari Ramirez
Nov 27, 2018 -

Fair Oaks Ford responded

Thank you for the rating and review! We appreciate your business and we look forward to seeing you again!

November 18, 2018

Great Buying Experience Highly professional team. Focused on customer and making buying experience seamless. Not a high pressure environment. Bob Buzdugan is a professiona More

by dl2221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Buzdugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Sanchez, Joshua Sigar
Nov 27, 2018 -

Fair Oaks Ford responded

Thank you for the review! We're happy to hear that Bob and the rest of our team provided such a great experience! We hope you have a great day!

November 17, 2018

should have just walked away So after finally getting a chance to review my paperwork from the dealership, there are a few things that are bothering me. When we were figuring out More

by jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Efrain Heredia, Efrain Heredia
Nov 27, 2018 -

Fair Oaks Ford responded

Jon, we'd like to discuss your recent visit in more detail and address your concerns directly. If you're willing, please reach out to us at your earliest convenience. We hope to hear from you soon.

November 17, 2018

A great experience with Clint as my salesperson! I am very happy with my experience at Fair Oaks. I haven't purchased a vehicle elsewhere for over 30 years. For the last three vehicles purchased, C More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
Nov 27, 2018 -

Fair Oaks Ford responded

John, thank you for your praise and kind words! We look forward to working with you again in the future! If you have any other questions, please let us know!

November 15, 2018

Very happy with our new Explorer! Gio was a pleasure to work with. He was friendly, knowledgeable and helpful in finding us the perfect car. He was very helpful and patient in showing More

by KathyZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina, Felix Sanchez
Nov 15, 2018 -

Fair Oaks Ford responded

Kathy, thank you for your kind words and this wonderful review! We appreciate your repeat business and we are happy to have earned it. We hope to see you soon!

November 14, 2018

Service The dealership is always very clean and staff is professional. This is the second car we purchased from Fair Oaks Ford and couldn’t be happier. More

by GSA1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Wargo
Nov 15, 2018 -

Fair Oaks Ford responded

Hello, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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