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Fair Oaks Ford

Naperville, IL

4.7
3,184 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,184 reviews

August 27, 2018

Hassle Free Car Purchase This was one of the rare times when purchasing a new vehicle was relatively easy and hassle free. Gio was very knowledgeable on the vehicles and was a More

by MARI y JAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina, Felix Sanchez
Aug 27, 2018 -

Fair Oaks Ford responded

Thank you! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2018

This is an excellent dealership, with an excellent staff. I have dealt with Fair Oaks for several years and keep coming back because of the excellent job everyone there does for their customers. I have bought More

by happy client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Castelan, Anthony Collins, Dave Wargo, Joe Mayer
Aug 27, 2018 -

Fair Oaks Ford responded

Hi, thank you for the high star rating and review! Thank you again for choosing Fair Oaks Ford Lincoln and we hope to see you again.

August 25, 2018

Excellent staff! I have been going to Fair Oaks Ford for years. Sales staff is very accommodating, friendly and knowledgeable about their vehicles and services. Serv More

by fgreco13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Collins, Dave Wargo, Joe Mayer, Brandon Caudill, Felix Sanchez
Aug 27, 2018 -

Fair Oaks Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 24, 2018

Experience They helped me out greatly and got me what we wanted for a low price. i got the vehicle I wanted with no extra problems More

by Gewone
Recommend Dealer
Yes
Employees Worked With
Gio Pina
Aug 27, 2018 -

Fair Oaks Ford responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We hope to be of service to you again in the future!

August 24, 2018

Knowledgeable sales staff This is the first time for me to purchase a new Ford F-150. Clint Schreiber spent lots of time helping me find the equipment package and colors I want More

by F-150truckguy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
Aug 27, 2018 -

Fair Oaks Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 21, 2018

Good experience with attentive salespeople I visited the dealership and right away got the impression that the salespeople listened to and worked with me to get the best deal possible. Yes, th More

by kenwdickerson@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Hernandez, Felix Sanchez
Aug 27, 2018 -

Fair Oaks Ford responded

Wow, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2018

Muy bien Me trataron muy amable desde que entre me empesaron a atender con toda la aten cion y me ayudaro a escojer un buen vehiculo y de buen precio. More

by Alacran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Fair Oaks Ford responded

Thank you for choosing Fair Oaks Ford Lincoln as your first choice for all your automotive needs! Until the next time we meet, take care!

August 19, 2018

New car lease 3rd car we have leased with Fair Oaks. Always had a good experience and this time was no exception. Entire process was easy. Also serviced cars the More

by brian S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Schreiber
Aug 27, 2018 -

Fair Oaks Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

August 14, 2018

Great service We recently purchased a car from here and the customer service was exceptional! From my initial meeting with Gio down to the first oil change they wer More

by Erinroberts70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Krajnovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Benakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gohmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio Pina
Aug 27, 2018 -

Fair Oaks Ford responded

Erin, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

August 14, 2018

Quick and Helpful The sales staff was ready when we arrived and were very polite and helpful. Helped guide us through everything and were quick in helping us find the r More

by MARK03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Santoro, Felix Sanchez
Aug 27, 2018 -

Fair Oaks Ford responded

Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you., Have an awesome day!

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