Fair Oaks Ford

Happy Holidays Fair Oaks Family With only days remaining before Christmas, we returned to our "extended" family at Fair Oaks. For years the Service Department has been tremendous wi With only days remaining before Christmas, we returned to our "extended" family at Fair Oaks. For years the Service Department has been tremendous with professional and responsive attention. Now, the same can be said of the Sales Department. My wife and I wanted to give our son a new car for Christmas and Dan Buzdugan stepped in as Santa along with his elves, Steve Squillo, Bob Wojtan and John Krajnovich. The entire Fair Oaks family was very helpful describing the options, styles and pricing for a new Focus and we couldn't be happier. Fair Oaks Ford is the best "family" anyone could ask for. More

Friendly, courteous, professional Our 2015 Ford Explorer was a lease and the lease was about to expire. Although Fair Oaks Ford was not the dealer we had leased from originally, we ha Our 2015 Ford Explorer was a lease and the lease was about to expire. Although Fair Oaks Ford was not the dealer we had leased from originally, we had been there many times for service and were impressed with the attentativeness of the staff and their cordial attitude. We were able to select two vehicles from the online inventory that we would be interested in. I phoned the dealership and talked to Pam Hammersmith, who is the leasing consultant at Fair Oaks. We arranged an appointment to meet with her. When we arrived at the dealership, we were warmly met and directed to Pam. She had one of the vehicles already waiting for us to test drive. My wife and I agreed on our next vehicle and we were pleasantly surprised at the effortless and painless the leasing process was. As long as we reside in this area, we will be taking our vehicles (I also own a 2004 Ford Ranger) to Fair Oaks for all of out service needs and I will be recommending Fair Oaks to anyone who says that are interested in a new Ford vehicle. More

Great Experience Just purchased a Lincoln MKZ and had a great experience. Friendly, not pushy, good selection. I would definitely recommend this dealership to anyone Just purchased a Lincoln MKZ and had a great experience. Friendly, not pushy, good selection. I would definitely recommend this dealership to anyone purchasing a LIncoln. More

Love fair oaks ford We were in the market for a new suv and not convinced with our choices, we test drove an explorer and loved it! Serafin was very attentive and patient We were in the market for a new suv and not convinced with our choices, we test drove an explorer and loved it! Serafin was very attentive and patient with all our questions, he made us feel right at home!! We are super happy with our new explorer! More

Excellent Customer Service and knows his cars We went in to Fair Oaks Ford and were greeted by Serafin, he speaks Spanish which was a plus for my husband! We didn't know what we were looking for e We went in to Fair Oaks Ford and were greeted by Serafin, he speaks Spanish which was a plus for my husband! We didn't know what we were looking for exactly but he asked us questions that helped point us in the right direction. He reminded us to consider car seat sizes when choosing a vehicle since our children were small and him being a family man as well, told us what worked for him and his family. He was able to answer every question regarding the vehicles we were interested in and we were impressed on how well informed he was. He able to relate to us and we could tell he was looking out for our best interest. That's the best car experience we've ever had and will be returning for our next vehicle. Thank you Serafin More

Wonderful experience. We purchased two vehicles in July 2017 and Serafin Castelan was our guy! He was honest and helpful that we walked out with two cars that day! When we’ We purchased two vehicles in July 2017 and Serafin Castelan was our guy! He was honest and helpful that we walked out with two cars that day! When we’re ready for a new car, we’ll definitely go to Serafin. I highly recommend seeking him for your next car purchase! More

Serafin did it once again! We have been customers for the last 10 years and always have worked with Serafin because he speaks our language and makes it very easy and we trust hi We have been customers for the last 10 years and always have worked with Serafin because he speaks our language and makes it very easy and we trust him. All the staff is always very friendly and a pleasure to work with. More

Love the new car, excellent customer service Couldn't be happier with our purchase from Fair Oaks Ford. The entire team was very helpful and answered all of our questions. They gave us plenty o Couldn't be happier with our purchase from Fair Oaks Ford. The entire team was very helpful and answered all of our questions. They gave us plenty of time to discuss our options for the new car to ensure we were making the best decision for us, without putting too much pressure on us. More

Always I bought my cars at this dealer SERAFIN Castelan is amazing sales men always find the best deals when I looking for a car very professional and gentlemen ,I'm sure recommend him to SERAFIN Castelan is amazing sales men always find the best deals when I looking for a car very professional and gentlemen ,I'm sure recommend him to my friends and the future More

Great Customer Service, Great Car! We've bought our second car from Fair Oaks Ford Dealership and couldn't be happier. They were informative, patient and incredibly cooperative. They wo We've bought our second car from Fair Oaks Ford Dealership and couldn't be happier. They were informative, patient and incredibly cooperative. They worked with us to get the car we wanted for the best price. Thanks again! More