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Fair Oaks Ford

Naperville, IL

4.8
3,096 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,096 reviews

June 01, 2017

Fantastic car buying experience! Just purchased a new 2017 Flex from Fair Oaks Ford-Lincoln in Naperville. I worked with Craig Holsman who has to be the most professional and support More

by Rukower Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Gio Pina
Jun 20, 2017 -

Fair Oaks Ford responded

Thank you so much for such an excellent review---we couldn't be more pleased that you were happy with your experience with Craig and Gio! We are here for anything you need, whether it's questions, an oil change, or anything at all. Please don't hesitate to reach out. We are at your service. Enjoy your new ride!

June 01, 2017

I appreciated the service I explained what I was looking for and was shown the model I was looking for. I went back a couple of times to test drive the model and the folks ther More

by apneni1950
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mazurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman, Brandon Caudill, Gio Pina, Steve Squillo
Jul 04, 2017 -

Fair Oaks Ford responded

Thank you so much for your kind review of your experience! We are very pleased that you are happy and would recommend us to your friends and family. We couldn't ask for more. If there is anything we can do for you in the future, please don't hesitate to call or stop in. We are always at your service. Thank you again, and enjoy your new car!

June 01, 2017

Easy, Quick & Painless Went into the Fair Oaks Ford Lincoln dealership in Naperville. Were greeted right away. Discussed what we were looking for and was shown what they had More

by jeffy4841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Macias, Steve Squillo
Jul 03, 2017 -

Fair Oaks Ford responded

Thank you so much for the excellent review, we appreciate it! We're really glad that you had such an excellent experience, and that you took the time to let us know. Please don't hesitate to reach out if there is anything at all we can do for you in the future. We are at your service.

May 31, 2017

New purchase I was referred to Fair Oaks Ford by a friend that assured me I would be taken care of to the best extent. Let me tell you I was not disappointed, the More

by AlanH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Wojtan, Clint Schreiber, Steve Squillo, Steve Zeiter
Jun 20, 2017 -

Fair Oaks Ford responded

Alan, Awesome review, thank you! We're so glad that you had a great experience with us, and that you took the time to share it. We appreciate it. We hope you're enjoying your new ride, and we look forward to seeing you around for oil changes and scheduled maintenance!

May 30, 2017

Very nice buy Very impressed how friendly everyone made us feel our saleman was the best very informative in helping my wife and me fine the right ford explorer fo More

by Ford explorer guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gio Pina
May 30, 2017 -

Fair Oaks Ford responded

Thank you so much for the great review! We're glad Gio was able to help you find exactly what you were looking for, and we're appreciative that you came to us when it was time for a new SUV. We couldn't ask for a better experience, and we appreciate your taking the time to write about it. If you need anything at all, have any questions, etc, don't hesitate to call or stop in. We're here for you long after your purchase. We hope to see you around for oil changes and scheduled maintenance!

May 30, 2017

New MKZ Hybrid Third straight MKZ Hybrid lease from Jeremy... no hassle in locating and bringing in car closest to my specs at a good price... friendly, knowledgeabl More

by YankeeMike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom, Dave Wargo
May 30, 2017 -

Fair Oaks Ford responded

Thank you not only for your loyalty to us, but for taking the time out to write a review about your experience. Customers like you make our day! We're glad Jeremy was able to locate exactly what you needed at a fair price. We work hard to make sure our customers leave here happy, so it's gratifying to know that you did. Enjoy your new MKZ, and we'll see you around for oil changes and scheduled maintenance. Take care!

May 29, 2017

Reason why the are the best. My brother has been buying vehicles from Fair Oaks for years, he referred me to them and the service was the best compared to other dealers that I hav More

by fordedge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Schreiber
May 30, 2017 -

Fair Oaks Ford responded

Thank you for coming in and giving us a chance to impress you--sounds like you got a great deal and enjoyed the experience. We really work hard to make car buying as painless as possible. It SHOULD be fun, not a chore! Enjoy every minute of your new Edge, and if you have any questions at all, please don't hesitate to call or stop in. We are always at your service. Please extend our thanks to your brother as well for the referral! Take care, and we hope to see you around for oil changes and scheduled maintenance!

May 27, 2017

Great buying experience We were able to work with salesman via email and a few phone calls to get the vehicle we wanted. When we went in to pick up the car it was a swift, o More

by LisaH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Louis Macias, Steve Squillo
May 30, 2017 -

Fair Oaks Ford responded

Lisa, Thank you so much for taking the time out to write a review about your experience with us. We appreciate it! We're so glad that this was a painless, quick process---we work hard to make things as easy as possible for our customers, and it's gratifying to know when that effort is paying off. We look forward to seeing you around for oil changes and scheduled maintenance--if we can answer any questions or do anything for you in the meantime, please don't hesitate to call or stop in. Thank you again, and take care!

May 27, 2017

Happy experience in buying a new car Worked with Craig Holsman for my last two cars. Very ease process. The last purchase was finalized with Pam Hammersmith, she did a great job. Will More

by Robert Scott
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Hammersmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Holsman
May 30, 2017 -

Fair Oaks Ford responded

Robert, Glad to hear that everything went smoothly with your lease---thank you for taking the time to write a review! We also appreciate your loyalty in coming back to us time after time. We don't take that relationship for granted. If we can do anything more for you, please don't hesitate to reach out. We are always at your service. Enjoy your new ride safely, and we look forward to seeing you for oil changes and scheduled maintenance!

May 26, 2017

Second time as good as the first! This was the second car I have acquired from Fair Oaks Ford. Craig Holsman helped with both cars. This time Gio Pina finalized the transaction. I u More

by Daniel Flaherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Gio Pina
May 30, 2017 -

Fair Oaks Ford responded

Hi Daniel! Thanks so much for being a repeat buyer, and for taking the time to write a review. We appreciate your loyalty enormously, and we're so glad that you have had good experiences with us. We really strive to make the experience fun and no pressure--new cars are exciting! If we can do anything more for you, answer any questions that come up, etc, please don't hesitate to call or stop in. We are always at your service. Thank you again, and take care!

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