Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Happy experience in buying a new car Worked with Craig Holsman for my last two cars. Very ease process. The last purchase was finalized with Pam Hammersmith, she did a great job. Will Worked with Craig Holsman for my last two cars. Very ease process. The last purchase was finalized with Pam Hammersmith, she did a great job. Will be back to them both when my lease expires More
Second time as good as the first! This was the second car I have acquired from Fair Oaks Ford. Craig Holsman helped with both cars. This time Gio Pina finalized the transaction. I u This was the second car I have acquired from Fair Oaks Ford. Craig Holsman helped with both cars. This time Gio Pina finalized the transaction. I used to strongly dislike the car buying experience, but the entire staff at Fair Oaks makes the process fair and enjoyable. I would definitely recommend this dealership! If they do not have the car you want, they will find it and give you a fair price. More
New Purchase, 2017 Ford Edge This is the second time we have purchased a Ford Edge SEL from this dealership, and are very satisfied with the excellent results of our negotiating a This is the second time we have purchased a Ford Edge SEL from this dealership, and are very satisfied with the excellent results of our negotiating a great deal with Paul Fedorchuk and others for this new 2017 model. We are still keeping our 2010 For Edge, which at 160,000 miles is still in terrific operating condition. Our new car has even better features and are excited that we have once again a second car. We always service our vehicles at Fair Oaks Ford and have always had terrific results there. More
Great & Quick My husband had communicated with Jeremy prior to arriving, so he already had an idea of what we were looking for and was ready when we got there. We w My husband had communicated with Jeremy prior to arriving, so he already had an idea of what we were looking for and was ready when we got there. We were able to view several cars, test drive almost right away, and got the process started. Jeremy was knowledgeable about the vehicles, and was able to find us what we were looking for and within our price range. Between Jeremy and Steve the paperwork process was the fastest of any dealership I've ever been to, and were both friendly throughout. Jeremy helped finish the car setup and sent us on our way. Nice little perks too - small tool kit, dash towel, drawstring bag, tire pressure gauge - none necessary, but sometimes it's the little things. More
excellent experience Excellent experience with Jeremy Bloom! bought a certified pre-owned Lincoln MKZ. they didn't have the exact car I wanted on the lot so jeremy went Excellent experience with Jeremy Bloom! bought a certified pre-owned Lincoln MKZ. they didn't have the exact car I wanted on the lot so jeremy went out and found me one. smooth sale. I would go back More
Great Experience - we will definitely be back! Last week we were shopping for a new vehicle for our college daughter. I sent an internet request to Fair Oaks Ford for more information on a Ford Es Last week we were shopping for a new vehicle for our college daughter. I sent an internet request to Fair Oaks Ford for more information on a Ford Escape SE. Within minutes, I received an e-mail from Craig Holsman thanking me for my interest and he followed up with a phone call to discuss our needs/wants. He answered all of my questions/concerns and quickly arranged for us to come in for a test drive that evening. Craig would be out of the office when we arrived so he prearranged Brandon Caudill to assist us. Brandon was waiting to take care of us from the moment we arrived. We purchased the vehicle that night and couldn't be happier with the overall experience. I loved the quick response and service we received from the entire team at Fair Oaks Ford. We are purchasing another new vehicle in the fall and this will be the dealership we buy from! More
Thanks to Craig Holsman I am a Happy Camper Craig helped me find the Ford Escape that fits me, he went that little extra to make me Happy with the deal on a Lease of a Great SUV. All I can say Craig helped me find the Ford Escape that fits me, he went that little extra to make me Happy with the deal on a Lease of a Great SUV. All I can say is THANKS Craig! John F. Fuechsl More
Excellent Customer Service Customer service is second to none and I would not hesitate recommending to anyone. Our entire family are loyal customer buying close to a dozen cars Customer service is second to none and I would not hesitate recommending to anyone. Our entire family are loyal customer buying close to a dozen cars over a several year span and have never had a negative experience. Always treated with respect and appreciate their approach of seeing to my needs/wants first! We were able to work out a deal for a new F-150 that was well within my budget constraints in a very efficient manner. The entire team is fantastic, but I would like to particularly thank Jeremy Bloom and John Krajnovich for their time/effort. I will be back soon. More
Professional, Knowledgeable, Helpful I've bought several new and used cars at Fair Oaks Ford and I'm always treated with respect. The professional sales team asks what you need in a car f I've bought several new and used cars at Fair Oaks Ford and I'm always treated with respect. The professional sales team asks what you need in a car first and what your budget is second. I always leave knowing I got a fair price and great value. More
Friendly, Helpful, Knowledgable We have several times experienced the process of buying a car from Jeremy at Fair Oaks Ford. He is very easy to talk with and understands what you nee We have several times experienced the process of buying a car from Jeremy at Fair Oaks Ford. He is very easy to talk with and understands what you need and want. He goes out of his way to assure that everything happens as planned. We very much recommend speaking with him about your motor vehicle needs. More