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Fair Oaks Ford
Naperville, IL
3,180 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,180 reviews
June 29, 2023
I have been going to Fair Oaks for service for a number of years. The service is very good and always according to the manufacturer's requirements. I recently traded my car for a newer model and was please of years. The service is very good and always according to the manufacturer's requirements. I recently traded my car for a newer model and was pleased with the experience. Erik was very conscientious and considerate of our needs, and we appreciate it very much. More
by class24ax
June 27, 2023
Serafin and Dean were wonderful. I would recommend them to any of my friends. It was a very good experience in the process of new car buying. I would recommend them to any of my friends. It was a very good experience in the process of new car buying. More
by George
June 26, 2023
So far I have been happy with your dealership one thing I look for is truthfulness and honesty and the moment that doesn't take place is the moment I look for someone else so far I feel I have always been fa look for is truthfulness and honesty and the moment that doesn't take place is the moment I look for someone else so far I feel I have always been fairly treated. John runs a good service department More
by william-ferrell
Employees Worked With
June 23, 2023
Xavier was great to work with. He understood my needs and I wouldn't hesitate to work with him again. He understood my needs and I wouldn't hesitate to work with him again. More
by mpytka
Employees Worked With
June 23, 2023
Easy to work with and very helpful. Will definitely consider this dealer for future purchases Will definitely consider this dealer for future purchases More
by Rticer5478
Employees Worked With
June 23, 2023
Great attentive professional service! Ryan was amazing! He was ver helpful friendly. He made sure my Bluetooth was set up before leaving with my new car. Ryan was amazing! He was ver helpful friendly. He made sure my Bluetooth was set up before leaving with my new car. More
by clmh1292
June 22, 2023
Great treatment. Great staff. Very happy with my car and deal. Rich and Moe went over and beyond to make the deal happen and for me to be happy for my purchase. Ri Great staff. Very happy with my car and deal. Rich and Moe went over and beyond to make the deal happen and for me to be happy for my purchase. Rich was great even went and washed vehicle himself and made sure I was happy with the whole experience. More
by hbmulla9
June 19, 2023
Quick painless sales process with Dean. He updated us throughout the whole process waiting for the Bronco He updated us throughout the whole process waiting for the Bronco More
by J9
Employees Worked With
June 14, 2023
Very professional and quick service. Serafín took the time to explain all my questions and get me exactly what I wanted. Highly recommended fair oaks ford! Serafín took the time to explain all my questions and get me exactly what I wanted. Highly recommended fair oaks ford! More
by Bgallo112
Employees Worked With
June 14, 2023
Niko and Antony did a great job great service by the hole team , thanks agaiin hole team , thanks agaiin More
by Abrahamguizado
