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Fair Oaks Ford
Naperville, IL
3,300 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,300 reviews
October 08, 2026
Let there be no mistake this is without a doubt the BEST dealership within the network. From my first interaction upon arrival I was warmly greeted by Service advisor Mark Sciulli who promptly placed my veh dealership within the network. From my first interaction upon arrival I was warmly greeted by Service advisor Mark Sciulli who promptly placed my vehicle in the system for desired service work. Also presented was the service manager John Mazurek who made sure all necessary weather related issues were addressed. OUTSTANDING! Master tech Mark Hougas addressed all services needs with promptness and extreme knowledge of my vehicle. CAN’T SAY ENOUGH OR BE MORE PLEASED. KUDOS FAIR OAKS FORD. STEVE DAHL WHAT LET THERE BE NO MISTAKE. More
by Sirdrpid@ameritech.net
October 07, 2026
First Ford purchase and Moe, and staff, could not have been better. Made all the paperwork worth it. been better. Made all the paperwork worth it. More
by wjbh2
October 05, 2026
Fair Oaks Ford is a professional yet friendly dealership. Rich was fabulous and very kind. Rich was fabulous and very kind. More
by crseng
October 05, 2026
Great dealership, great service. I have bought many vehicles from them they are excellent to deal with. I have bought many vehicles from them they are excellent to deal with. More
by bdi2271
October 05, 2026
Great people to work with and overall great customer service. I'm a repeat customer because the whole car buying and maintenance process always goes smoothly. service. I'm a repeat customer because the whole car buying and maintenance process always goes smoothly. More
by lolson
October 02, 2026
Good customer service. - Fast response and Friendly. Wait time is minimum and technicians are competent. - Fast response and Friendly. Wait time is minimum and technicians are competent. More
by Anita
Employees Worked With
October 02, 2026
This Ford service center and parts has to be one of the BEST! If not the best!!! In the Chicago Area!!!!!!! The only reason I go there! A long with their sister Service Center Lincoln. One can't go wrong BEST! If not the best!!! In the Chicago Area!!!!!!! The only reason I go there! A long with their sister Service Center Lincoln. One can't go wrong... More
by moses56
September 30, 2026
Outstanding customer service from start to finish. Saul was knowledgeable and genuinely committed to making the car‑buying process smooth and stress‑free. Highly recommend this dealership for anyone l Saul was knowledgeable and genuinely committed to making the car‑buying process smooth and stress‑free. Highly recommend this dealership for anyone looking for exceptional service and a great experience.” More
by MC
