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Fair Oaks Ford
Naperville, IL
3,236 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,236 reviews
November 27, 2025
On 11/21/2025, I purchased a lightly-used (4000 miles) 2025 F-150 Lariat PowerBoost from Fair Oaks Ford. My salesman, Jesus Nunez, was someone I had worked with previously on a Lincoln purchase from the s 2025 F-150 Lariat PowerBoost from Fair Oaks Ford. My salesman, Jesus Nunez, was someone I had worked with previously on a Lincoln purchase from the same family of dealerships. Both times he made the experience easy and smooth, and I never felt pressured or uncomfortable. If you’re looking to buy a Ford or Lincoln product, be sure to give the Fair Oaks family of dealerships a look. In fact, as for Jesus specifically, he is an excellent salesperson. More
by Andrew Hooper
Employees Worked With
Jesus Nunez
November 27, 2025
Great friendly staff. Very knowledgeable. I have been going to Fair Oaks for more than 17 years. I will continue to go there. Very knowledgeable. I have been going to Fair Oaks for more than 17 years. I will continue to go there. More
by Basesquatch
Employees Worked With
November 20, 2025
Great service and enjoyable to talk with. I was in and out within a few hours with a brand new truck! I was in and out within a few hours with a brand new truck! More
by eddyzawilla
Employees Worked With
November 11, 2025
Dean was our salesman. Very low key and easy to talk to about our purchase. Very low key and easy to talk to about our purchase. More
by annestorm
Employees Worked With
November 09, 2025
Having previously purchased a 2019 Escape from Fair Oaks Ford and looking to purchase a 2023 Escape, we started by researching their website. We checked a few other websites, but found Fair Oaks had a low Ford and looking to purchase a 2023 Escape, we started by researching their website. We checked a few other websites, but found Fair Oaks had a low miles 2023 Escape in our price range. We went to Fair Oaks anticipating to work with our previous salesman, but found he was unavailable. Fortunately we found ourselves working with a friendly and knowledgeable salesperson named Darren Sanders. The test drive lead to questions about the many features available in the 2023 Escape. Darren proved to be well versed in all aspects of the car. He provided very a good tutorial for my son who would be driving the vehicle. We found the vehicle was in very good shape, inside and out. The great condition, low mileage and Darren's efforts to work with us resulted in our not looking further. We once again found Fair Oaks had the inventory, price and outstanding sales staff that will have us considering them when we're looking for our next Ford. More
by Ford 23 Escape
Employees Worked With
Darren Sanders
November 06, 2025
I have nothing but great things to say about Fair Oaks Ford! Top notch service! Ford! Top notch service! More
by Sebastian
October 29, 2025
Customer Service was top notch. Rich Wilson and the finance team treated me with so much respect and kindness. I am recommending to my family and friends to visit Fair Oaks for thei Rich Wilson and the finance team treated me with so much respect and kindness. I am recommending to my family and friends to visit Fair Oaks for their new or used car needs. More
by Sdgosha
October 28, 2025
Excellent to deal with, knowledgeable and friendly will deal with again in the the future. deal with again in the the future. More
by Vsiomos
Employees Worked With
