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Fair Oaks Ford
Naperville, IL
3,181 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,181 reviews
April 09, 2025
We recently purchased a 2024 Ford Explorer, and I have to say—this was hands down the most honest dealership I’ve ever dealt with. I was so nervous going in, worried they’d run my credit a million times or p say—this was hands down the most honest dealership I’ve ever dealt with. I was so nervous going in, worried they’d run my credit a million times or push us into something we didn’t want. But from the start, Dean and the entire team were completely transparent and respectful. Dean was absolutely amazing—he went above and beyond to make sure our experience was smooth and that our large investment felt right. I can’t recommend him or this dealership enough! More
by Jamie Alamia
April 07, 2025
Oi broke down on the highway had my vehicle towed to Fair oaks Ford and was taken care of immediately and was able to get back on the road. Thanks for the great service. oaks Ford and was taken care of immediately and was able to get back on the road. Thanks for the great service. More
by luckylucy1
Employees Worked With
April 03, 2025
Great person to deal with very easy going and very honest. I would recommend for the future. honest. I would recommend for the future. More
by jstn_doak
April 03, 2025
I wanted a simple, hassle-free deal—no hours wasted at the dealership. Most importantly, I wanted to drive away knowing I got a great price. Dean and Fair Oaks Ford delivered on all three! Highly recommen the dealership. Most importantly, I wanted to drive away knowing I got a great price. Dean and Fair Oaks Ford delivered on all three! Highly recommend. More
by dana.jennings
April 01, 2025
Darren was great to work with. The entire crew are friendly, they have a huge inventory and the place is spotless. They will work hard to get you a fair deal. The entire crew are friendly, they have a huge inventory and the place is spotless. They will work hard to get you a fair deal. More
by SantaStephen
March 30, 2025
Anthony was attentive, friendly and answered all our questions. Glad he was the one that greeted us when we pulled up at dealership. He, and Sam, made the process of purchasing a new car easy. questions. Glad he was the one that greeted us when we pulled up at dealership. He, and Sam, made the process of purchasing a new car easy. More
by evelyn.green
Employees Worked With
Other Employees :
Eric (finance)
March 25, 2025
Me encantó el trato que recibí en el doler, todos muy profesionales. muchas gracias a todos. profesionales. muchas gracias a todos. More
by fgonzalez.2782
March 23, 2025
I'm happy with the vehicle I bought and the deal I made. they didn't pressure me to buy extras and made the experience painless. they didn't pressure me to buy extras and made the experience painless. More
by timo1010tg
Employees Worked With
March 23, 2025
Great service and willing to work with me on the deal and price of the car price of the car More
by ginojsinacore
March 19, 2025
I came in for a cup of coffee, and left with a 70K Tesla. Anthony is the man to see! Anthony is the man to see! More
by jameslassak
Employees Worked With
