Fair Oaks Ford

Fair Oaks Ford provides exceptional customer care beginning with Alissa in sales and continuing through Reid in service. The complimentary valet service makes keeping up with maintenance very easy. A beginning with Alissa in sales and continuing through Reid in service. The complimentary valet service makes keeping up with maintenance very easy. All work is done professionally and my car returns to me freshly washed I recommend Fair Oaks without reservation! More

Polite service techs- always resolve issues- easy to make appointments. Service taken care of at your home or, free pickup and return. How convenient is that!! appointments. Service taken care of at your home or, free pickup and return. How convenient is that!! More

Great customer service. Picked up, serviced and returned within a few hours. Gone are the days waiting in a room. Picked up, serviced and returned within a few hours. Gone are the days waiting in a room. More

The service department is always very easy to deal with and my car is always fixed right. They even pick up and deliver my car…wow. Mark Benakovich and John Mazurek always go above and beyond. and my car is always fixed right. They even pick up and deliver my car…wow. Mark Benakovich and John Mazurek always go above and beyond. More

Noticed a "service vehicle soon" on dash. Was able to get an appointment scheduled within a view days Once at the dealer, the issue was diagnosed and was covered under my extended warranty. . Was able to get an appointment scheduled within a view days Once at the dealer, the issue was diagnosed and was covered under my extended warranty. . Appointment made for service the next day. After the tech began working on the vehicle it was determined that the part delivered was not viable, and a new part would need to be ordered. I was provided a loaner for two days, and the issue was resolved.. very satisfied More

The customer service was amazing! Eric Padilla and Anthony were very friendly and helpful in fulfilling our needs and securing financing to fit our needs and budget. The dealership h Eric Padilla and Anthony were very friendly and helpful in fulfilling our needs and securing financing to fit our needs and budget. The dealership had large selection to choose from. More

Great service, sales and parts department people to deal with. Thank you for working with us. with. Thank you for working with us. More

Great overall experience. In and out within three hours. Friendly people to fo business with. Would use them again. In and out within three hours. Friendly people to fo business with. Would use them again. More

Went in for an oil change on Fri 05-15-26. Frank was the service writer he met me promptly at my driver's door. I mentioned what I was there for an oil change.( Works incl tire rotation). Fran Frank was the service writer he met me promptly at my driver's door. I mentioned what I was there for an oil change.( Works incl tire rotation). Frank listened to my concerns with the vehicle and noted them on the work order. Everything was completed correctly in a timely matter of 1 hour. Thanks Frank and Fair Oaks Ford for a job well done. I will definitely be back for my next service needs. More

Thoroughly, explained my options and kept me informed of the process. Great work and car came back clean. the process. Great work and car came back clean. More