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Fair Oaks Ford

Naperville, IL

4.7
3,205 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for ...
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,205 reviews

March 30, 2023

Great place, great service, Xavier and Bob handled any questions and got me into the new car I wanted! More

by srwardo
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Fair Oaks Ford responded

Hi, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 29, 2023

Very helpful, made the whole process easier. Found me the exact truck I had wanted and worked with me every step More

by Jakecostenaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Fair Oaks Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 29, 2023

Great service at this Ford dealership. The service manager, Arlene, was professional and provided great service and made it very easy to have service done. The new VIP service to pick and More

by Ppanfil1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlene
Mar 31, 2023 -

Fair Oaks Ford responded

Hi, thank you for leaving such a great review and high star rating.

March 28, 2023

The service and purchasing process was smooth. Before I took it for a test drive I examined the vehicle and found seven small scratches across the hood. It was almost as if something was rubbed ac More

by christopher.kwak14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sedik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Fair Oaks Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 27, 2023

Jose and Jeremy were awesome to deal with. No xx and honored their word making it one of the more pleasurable purchases in recent memory. More

by josh@jrhconstructioncorp.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Fair Oaks Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 27, 2023

I had a wonderful experience with purchasing my vehicle. Everyone was helpful and friendly. I would gladly return to purchase another vehicle. More

by franciscoluciano01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wojtan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badges Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Khater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Fair Oaks Ford responded

Hi, We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2023

We have worked with this dealership and Serafin C. through multiple purchases. We can rely on the dealership and the sales associates. The day we came in for the actual purchase Stevie G was there to More

by Lanny.stone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serafin Castelan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stevie Gibson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fair Oaks Ford responded

Hi Lanny, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 25, 2023

Everything went well. Everyone polite. Good inventory of vehicles. Will use for service in the future. More

by the1tinner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Badges Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fair Oaks Ford responded

Hi, we are happy we could make your experience a positive one! Safe travels!

March 24, 2023

First Off I would like to thank XAVIER for his patience,knowledge & kindness in this transaction. He was amazing from start to finish and made sure I left a SATISFIED CUSTOMER. I will recommend hi More

by Kiantewallace30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Badges Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fair Oaks Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 23, 2023

Process was quick and easy! Xavier was very accommodating and helpful, no pressure at all to force a sale. It went about as well as it could have possibly been. More

by Salmon.justin9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fair Oaks Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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