
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,205 reviews
Great place, great service, Xavier and Bob handled any questions and got me into the new car I wanted! questions and got me into the new car I wanted! More

Very helpful, made the whole process easier. Found me the exact truck I had wanted and worked with me every step Found me the exact truck I had wanted and worked with me every step More
Great service at this Ford dealership. The service manager, Arlene, was professional and provided great service and made it very easy to have service done. The new VIP service to pick and The service manager, Arlene, was professional and provided great service and made it very easy to have service done. The new VIP service to pick and drop off service was amazing and very convenient. More
The service and purchasing process was smooth. Before I took it for a test drive I examined the vehicle and found seven small scratches across the hood. It was almost as if something was rubbed ac Before I took it for a test drive I examined the vehicle and found seven small scratches across the hood. It was almost as if something was rubbed across the hood during transport. The members at the dealership Erik and Sam were able to come to an agreement on how to rectify the situation. Overall, the experience was great, but on Fords end it would be nice to have a perfect Vehicle when you are spending that amount of money. More

Jose and Jeremy were awesome to deal with. No xx and honored their word making it one of the more pleasurable purchases in recent memory. No xx and honored their word making it one of the more pleasurable purchases in recent memory. More
I had a wonderful experience with purchasing my vehicle. Everyone was helpful and friendly. I would gladly return to purchase another vehicle. Everyone was helpful and friendly. I would gladly return to purchase another vehicle. More
We have worked with this dealership and Serafin C. through multiple purchases. We can rely on the dealership and the sales associates. The day we came in for the actual purchase Stevie G was there to through multiple purchases. We can rely on the dealership and the sales associates. The day we came in for the actual purchase Stevie G was there to finalize the sale. Stevie did well. The process of purchase could be a little more streamlined. We were there for a long time. We think it would be better if there weren't so many negotiations in the deal. What is the lowest interest rate offered and how many months. We had a preapproved loan but wanted to know what the dealer had. Had to wait a long time for the bottom line. Overall ok still. More
Everything went well. Everyone polite. Good inventory of vehicles. Will use for service in the future. Everyone polite. Good inventory of vehicles. Will use for service in the future. More

First Off I would like to thank XAVIER for his patience,knowledge & kindness in this transaction. He was amazing from start to finish and made sure I left a SATISFIED CUSTOMER. I will recommend hi patience,knowledge & kindness in this transaction. He was amazing from start to finish and made sure I left a SATISFIED CUSTOMER. I will recommend him and my new fair oaks family to my friends & family .I am truly pleased thank you all so much for my new baby. More
Process was quick and easy! Xavier was very accommodating and helpful, no pressure at all to force a sale. It went about as well as it could have possibly been. Xavier was very accommodating and helpful, no pressure at all to force a sale. It went about as well as it could have possibly been. More