Fair Oaks Ford

Amazing people Jesus and Larry amazing trick getting me a car go see them they can help you car go see them they can help you More

I love this dealership! Their service dept is knowledgeable, honest, friendly and efficient! They make everything easy. Their service dept is knowledgeable, honest, friendly and efficient! They make everything easy. More

We love this place! Natali is always so helpful, you can tell she loves what she does! Natali is always so helpful, you can tell she loves what she does! More

Really like Fair Oaks dealership. Pam Hammersmith gives great customer service and I would definitely go back to her! Pam Hammersmith gives great customer service and I would definitely go back to her! More

The service department is always amazing they take great care of my vehicles definitely would recommend there service department care of my vehicles definitely would recommend there service department More

They take great care in the service department! !!! Very friendly and they remember your name. They explain everything and easy to work with! !!! Very friendly and they remember your name. They explain everything and easy to work with! More

The vehicle service that I received was awesome. I will be coming here again for all my vehicle needs. I will be coming here again for all my vehicle needs. More

Just purchased a new Ford Maverick Hybrid truck from Fair Oaks Ford. These trucks are hard to find and the sales team member, Xavier Crump reached out to us immediately when it was available. Xavier worke Oaks Ford. These trucks are hard to find and the sales team member, Xavier Crump reached out to us immediately when it was available. Xavier worked quicker than any auto sales person I have ever worked with before and had incredible communication throughout to make sure the process went as smooth as possible. Buying a new car can be stressful and frustrating, but this was easily the best experience I’ve had. I would highly recommend Xavier Crump and hope to work with him again in the future. More

Xavier was one of the most pleasant and concerned sales man ever to work with man ever to work with More

I took my Fusion to Fair Oaks Ford in Naperville for an oil change and was told that there was a brake hose recall, but that if they did that work, they might break a part that would take them five weeks t oil change and was told that there was a brake hose recall, but that if they did that work, they might break a part that would take them five weeks to get. So if I didn’t want to be without my car for five weeks, it was suggested that I skip this recall, which is what I did. A dealership that truly cared would have offered to get the part that might break and then call me to re-schedule, but that wasn’t an option for me. When I picked up my car, the service ticket stated that the recall had been done, which, I was informed, was not the case. Not wanting Ford’s records to incorrectly show a recall had been done, I asked them to correct the ticket. This led to a series of phone calls, three different stories about how to correct Ford’s records, and much of my time spent dealing with this matter--a process which is still ongoing for me. The bottom line of my experience with this dealership is that if you are looking for a service department that doesn’t care about you or your car, that will tell you a different story every time you talk with them, and that will treat you in a rude, unapologetic and indifferent manner, Fair Oaks Ford in Naperville is the service department for you. More