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Fair Oaks Ford
Naperville, IL
3,187 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,187 reviews
October 28, 2020
I’ve been leasing vehicles from here for years! Pam Hammersmith treats me like family everytime. Wouldn’t go anywhere else! I would highly recommend!! Hammersmith treats me like family everytime. Wouldn’t go anywhere else! I would highly recommend!! More
by Looch86
October 28, 2020
I was quite impressed with Jorge......he wasn't pushy on selling me a truck but more wanted to find the right one for me. I highly recommend him if you're looking to buy. Thanks Jorge, I'm overly happy with selling me a truck but more wanted to find the right one for me. I highly recommend him if you're looking to buy. Thanks Jorge, I'm overly happy with my truck!! More
by Dave
Employees Worked With
October 19, 2020
Wow! Can't believe this, bought my 3rd Mustang (and an explorer) from them, Serafin is the man! Ken and Bob awesome as usual. Look no further if you are buying a ford!! explorer) from them, Serafin is the man! Ken and Bob awesome as usual. Look no further if you are buying a ford!! More
by rohit
October 19, 2020
Mr. Sanders as a car salesmen, he was very professional. He sold me a 2020 Ford Fusion that I love. He met all my needs. He was positive, knowledgable, and courteous. Thank you, Anthony Capra 77 He sold me a 2020 Ford Fusion that I love. He met all my needs. He was positive, knowledgable, and courteous. Thank you, Anthony Capra 773 999 3479 More
by Anthony Capra
Employees Worked With
Emir Cordic, Darren Sanders
October 18, 2020
I would Highly recommend Badges Faraj. He went above and beyond to help me with the purchase of my Mustang.Trustworthy and conscientious Badges cared About what was important to me. beyond to help me with the purchase of my Mustang.Trustworthy and conscientious Badges cared About what was important to me. More
by Kim :-)
Employees Worked With
Other Employees :
Dominick Venturella ***** Five Stars excellent!!!, Evelyn Cielo
October 17, 2020
Serafin and John K were great to work with. Great friendly service. Nice and easy buying experience. Thank you!! Great selection of cars to pick from and the entire staff was so friendly. friendly service. Nice and easy buying experience. Thank you!! Great selection of cars to pick from and the entire staff was so friendly. More
by Brent892
October 11, 2020
Jeremy is a great sales professional with a go-getter approach. Considerate towards customers with a very pleasant overall behavior. I’m sure he’s an asset to any place he works for approach. Considerate towards customers with a very pleasant overall behavior. I’m sure he’s an asset to any place he works for More
by Ali Syed
Employees Worked With
October 08, 2020
Serafin was wonderful to work with! I wasn’t sure what a car buying experience during COVID would look like, but he made it so easy. From a full run through of all of the features on my new Edge, to switchi car buying experience during COVID would look like, but he made it so easy. From a full run through of all of the features on my new Edge, to switching over my belongings from my trade in to my new car car as I waited; everything was fast and easy. I would highly recommend him to anyone looking for a new vehicle! More
by C Allen
Employees Worked With
October 02, 2020
We appreciate Pam's honesty and professionalism. We'll never buy another car from anyone else. Pam took the time to answer all our questions, too. never buy another car from anyone else. Pam took the time to answer all our questions, too. More
by Bjosephson
Employees Worked With
October 02, 2020
First time Leasing a vehicle, Pam Hammersmith is the “BEST “ Salesperson. She knows Leasing inside out . Sending my Family , Friends to see Pam for Leasing “BEST “ Salesperson. She knows Leasing inside out . Sending my Family , Friends to see Pam for Leasing More
by Kfranch
Employees Worked With
