
Fair Oaks Ford
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Bob was awesome! Very helpful and got me right where I needed to be as far as payments and gave me a great deal! I highly recommend Fair Iaks Ford! needed to be as far as payments and gave me a great deal! I highly recommend Fair Iaks Ford! More
Car sales styles of yesteryear. Unscrupoulus sales tactics. My rating is zero stars if they let if go though. WHich is not allowed to it's a one now. It appears the last time this dealer won a dealership aw My rating is zero stars if they let if go though. WHich is not allowed to it's a one now. It appears the last time this dealer won a dealership award was when I bought my truck form them in 2013. I liked them back then, so when My wife wanted a Lincoln SUV, I thought of them first. Wow, what a mistake. I can not tell you how many times they asked "What would it take to get you in this vehicle today" This after we told him we just came to get a test drive as we are still choosing between two other vehicles. (I really was leaning towards a Linclon until I met these guys). After asking some questions about the vehicle we wanted, they did let us drive around the block, then he said he was going to print out a quote sheet for us, so we could see what they could on a lease. Almost ten minutes later he came back with a peice of paper with some numbers written down. "Your vehicle costs this much, you can put down this much, so we could get you in the car for this much." I asked what car are you quoting? can we see the sheet? What options are included? He just said "your price is this, what if I remove your down payment would you buy the car then? This went on longer than we wanted and we told him we were not buying today as we needed to review two other vehicles. They not only did not listen, they kept playing the game. I showed him our coupon from the Auto Show which was supposed to get us 750 off and 75 gift card after a test drive, which we obviously deseverd at this point. Not only would they not sign the form so we could take it to Lincoln or another dealer, they wanted to play some more quote games on a piece of paper with scribbled numbers. "My manager is still working on it", he says. His hands were shacking so much from nerves, it was almost funny. My wife was upset at this point so we left. He actually came running out to the car with his paper of scribbled numbers to try again as we were leaving. My view of Lincoln is xxxx poor at this point. More
Great service, respectful salesman, not pushy at all. Helpful from beginning to end. Transparency in cost was a big plus. Will buy my next vehicle here. Helpful from beginning to end. Transparency in cost was a big plus. Will buy my next vehicle here. More

I have owned a lot of cars and the car purchasing process can be a little bit long and disappointing. This purchase was the smoothest car purchase I’ve ever had. Thanks for getting me a car to fit my family! can be a little bit long and disappointing. This purchase was the smoothest car purchase I’ve ever had. Thanks for getting me a car to fit my family! More

Bob Williams was great, as was the entire Fair Oaks team. They sold me the car I wanted at the price I wanted. Courteous, polite, and professional. Highly recommended. They sold me the car I wanted at the price I wanted. Courteous, polite, and professional. Highly recommended. More

Jose and the entire staff was so friendly and helpful. We felt relaxed and comfortable working with them. We highly recommend Jose and Fair Oaks! felt relaxed and comfortable working with them. We highly recommend Jose and Fair Oaks! More

Bajes was an excellent sales associate to work with. He inspires trust, was extremely knowledgeable about the car and was very professional and nice to work with. We think we paid a fair price. I would gi inspires trust, was extremely knowledgeable about the car and was very professional and nice to work with. We think we paid a fair price. I would give the dealership a five star rating except for the amount of time it took to complete the transaction. If this could be shortened up, it would be five stars for sure. Ken and Robert were very nice and knowledgeable also. This is the third car we’ve purchased from this dealership and this is our go-to place for Ford and Lincoln automobiles. We love our new Lincoln Corsair!!! Thank you Bajes and Fair Oaks Ford/Lincoln More

The dealership was a pleasure to do business with no pressure. Bob was a awsome salesman answer all my questions with the car great experience. pressure. Bob was a awsome salesman answer all my questions with the car great experience. More
Dealership was pretty transparent. I specifically voiced my concern about hidden fees or useless fees that another different dealership wanted me to pay for. Badges assured there wouldn't be any of those on my concern about hidden fees or useless fees that another different dealership wanted me to pay for. Badges assured there wouldn't be any of those on the transaction. The car I bought has issues a few days after I bought it but I took it back and the dealership worked on it and fixed it for free. More