Falmouth Toyota
Buzzards Bay, MA
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have been a customer of Falmouth Toyota for 20 years. My husband and I have purchased several vehicles from Falmouth Toyota and consider ourselves Toyota loyalists. For this recent purchase we ventured My husband and I have purchased several vehicles from Falmouth Toyota and consider ourselves Toyota loyalists. For this recent purchase we ventured to many different dealerships to test a variety of car makes/models in an effort to do more due diligence. We used Toyota products as our scale for vehicle comparison and Falmouth Toyota as our benchmark for customer service. We ultimately purchased from Falmouth Toyota. We have confidence we have bought a reliable vehicle. We were treated exceptionally well by our salesperson, Ron and the rest of the sales team. For example, Ron helped to streamline the testing process by lining up several vehicles for us to drive one right after another, versus how we were treated at other dealerships where the sales associate would bring us back into the showroom between each vehicle test. We were welcomed into the dealership by name by the General Manager and the Sales Manager. The Service Manager, Tony Martino helped us through the difficult time post-accident/full vehicle loss by coordinating insurance reviews, vehicle towing, vehicle removal and a personal handoff to the sales team for vehicle replacement. We recommend Falmouth Toyota to our friends and family. Falmouth Toyota is one of our favorite companies to do business with. More
We purchased from out of state. Falmouth made the experience fast and easy. Fair price, no pressure for extras. They even delivered the vehicle to our local town hall. Townsend Wells was knowledge experience fast and easy. Fair price, no pressure for extras. They even delivered the vehicle to our local town hall. Townsend Wells was knowledgeable, helpful, and straightforward. Peter Cavicchi made the paperwork process go smoothly and didn't twist an arm to purchase extended warranty or other extras. Overall, a very good buying experience. I will definitely consider Falmouth Toyota for a future purchase. More
This is the third car my wife has purchased from here. This car a lease, was making a wierd grinding noise and knowing I was not from the area, Tony(service manager). And Jack made sure that I was happy b This car a lease, was making a wierd grinding noise and knowing I was not from the area, Tony(service manager). And Jack made sure that I was happy before I left the dealership. I will continue to buy, lease and service my car with Falmouth Toyota. More
We have been using Falmoth Toyota since we first moved here in 1991 for all our needs. Recently (Jan/2014) we purchased a used 2008 Highlander and the salesman, Mark Faria, was very easy going and laid b here in 1991 for all our needs. Recently (Jan/2014) we purchased a used 2008 Highlander and the salesman, Mark Faria, was very easy going and laid back. Absolutely no pressure, which was just what we were looking for. He is a fairly new salesman with Falmouth Toyota but I will be recommending him to anyone who is in the market for a vehicle. He did not come across as over confident, which I have seen in others, which is a huge turn off. We know that Toyota makes a great product, reliable and dependable so you don't have to convince us and when he didn't have an answer for our questions, he did not try to dodge it, he simply said he didn't know but would find out. We went in with a different vehicle in mind but walked out with a Highlander and we could not be happier. Absolutely no buyers remorse! I would also like to acknowledge the finance manager, Peter, everything was very straightforward and clear. From start to finish we were in and out in under 4 hours and we test drove 4 different vehicles before we made a decision. I would also like to send a "shout out" to the service dept. Both Taylor and Tony have been my go to people when it comes to maintaining our vehicles and I would not be going to Falmouth Toyota if it weren't for their outstanding knowledge and customer service though out the years. They truly are like family as they have seen me at my best and worst and have always had the patients to deal with my questions. Both my husband and myself have been 100% satisfied with the service we have received at Falmouth Toyota in every way! More
Dave knew I was a paying customer. He answered all of my questions, gave me options, and gave me space (but was always available). Made it simple. Friendly. Nice disposition. No xx!. Stayed cool when my questions, gave me options, and gave me space (but was always available). Made it simple. Friendly. Nice disposition. No xx!. Stayed cool when my young kids were causing kaos. I will buy from him again. More
We expressed an interest in a car that was a color that they did not have on the lot. They did not try to sell us a car in a color we did not want but instead made a trade with another dealer for the car they did not have on the lot. They did not try to sell us a car in a color we did not want but instead made a trade with another dealer for the car of the right color that had the features we wanted. More
I had a very pleasant experience at Falmouth Toyota. Townsend was very helpful, polite, and good at following up after the sale. The business office also made the transaction painless. Townsend was very helpful, polite, and good at following up after the sale. The business office also made the transaction painless. More
Falmouth Toyota was twice the experience I any other Toyota Fealerjip on Cape. I'm glad I drove there. I dealt with considerate people who valued my time. Toyota Fealerjip on Cape. I'm glad I drove there. I dealt with considerate people who valued my time. More
I owned a white 2000 Rav4 purchased from Mike Conroy at Falmouth Toyota in 2003 which had come to the end of its useful life this past summer. I asked Mike to find me another used Rav4 with under 100K mil Falmouth Toyota in 2003 which had come to the end of its useful life this past summer. I asked Mike to find me another used Rav4 with under 100K miles on it and no newer than 2005, the last year before the Rav4 'grew' about 15". I wanted white but settled for the grey-green 2004 he found with 52K on it. I am happy with the car and am pleased that I also bought the extended warranty - only one of the heat wires in the rear window functions, and the repair/replace will be covered under the warranty. I have had all service done at Falmouth Toyota for many years - very satisfactory as well. More
My 2010 4 Runner was getting up there in miles but I was not thinking of trading it in. I heard a ad on the radio for trading your car and getting the same payment for a new. I knew Toyotas held their val not thinking of trading it in. I heard a ad on the radio for trading your car and getting the same payment for a new. I knew Toyotas held their value, so I did research on blue book and could not believe how much my car was worth... my VWs never held their value like this Toyota did. So I decided to stop by and see a salesman with no plan to buy and right away met David. He offered me more money for my 4 runner than the quote from bluebook, I went home and met a few days later to "seal the deal" I never felt pressure to buy, David was laid back but so knowledgeable and easy to work with. Amy in finance was able to get me the best interest rate and answered every question. The 4 runner I wanted was not available but only took a few weeks to arrive and David delivered on his promises, it was all that I wanted, more than I needed and most importantly the horn does not sound like a clown car. I have never felt more at ease buying a car - Falmouth does treat you as a family member. I have been going to their service department for 3 years and have always been dealt with honestly and upfront about everything. I know it is cliché but I am definitely a customer for life, I will refer anyone looking to buy a vehicle to Falmouth! More