Falmouth Toyota

Great experience buying a Toyota Avalon at Falmouth Toyota The sales person was extremely patient and very well informed. We felt as though he was there to serve us and help us in any way possible to do what w The sales person was extremely patient and very well informed. We felt as though he was there to serve us and help us in any way possible to do what was best for us. After bringing in us for a test drive and answering all our questions he was very helpful in getting us a great Price and after we decided to purchase he spent time with us explaining all the features. My wife and I were very impressed with the entire experience. We felt as though we met someone who put our needs first and was concerned to help . We were so impressed we got the dealership owners phone number and called to say how pleased we were. More

Praised for Falmouth Toyota We have been a loyal Toyota owners since 1987 - always trading with the same dealership (Copeland in Brockton) - no longer will trade there. I have a We have been a loyal Toyota owners since 1987 - always trading with the same dealership (Copeland in Brockton) - no longer will trade there. I have a couple of excellent service experiences with Falmouth Toyota. My wife & I just had an excellent sales experience - no pressure, relaxed, open conversation - explained the features of the new car versus those of the car we would trade-in. Brian explained the pricing - all aspects & options - we understand the finances. Anthony's inspection of our trade-in was fair - no problems. This was the most relaxed auto sales experience we have ever had - going back to the early 1960's. More

Comfortable Having lost our Rav 4 to a "sink hole" here on Cape, we needed to find a reliable car. We had heard good things about Falmouth Toyota so we headed the Having lost our Rav 4 to a "sink hole" here on Cape, we needed to find a reliable car. We had heard good things about Falmouth Toyota so we headed there to "look see" for ourselves. From the moment we walked into this dealership we felt welcome and comfortable. Jack Moloney is personable and knowledgeable. He have us the space we needed to make decisions. He directed us to other members of the team who also made the transaction experience smooth and painless. We look forward to a long happy relationship with Falmouth Toyota. More

New Car Experience My husband contacted Falmouth Toyota to find a particular Make and Model of the FJ Cruiser. He had located it at another dealer and was told by Ian at My husband contacted Falmouth Toyota to find a particular Make and Model of the FJ Cruiser. He had located it at another dealer and was told by Ian at Falmouth Toyota that they could add it to their inventory so that we could test drive and possibly purchase the vehicle. We came into the dealership on a Friday afternoon to test drive the vehicle. We liked the model and were planning to purchase it. At this point we were introduced to Jack [who enjoyed discussing himself and his life a great deal more than the vehicle he was selling] and Anthony [the sales manager]. Anthony requested a particular document[s] regarding our trade and a payoff. It was agreed at that time that I would fax these documents to Anthony from home and we would move forward. My husband spoke with Ian Saturday afternoon and communicated to him that we were interested and we were waiting on one of the documents [requested by Anthony]. Ian communicated that this should be fine and that they would expect the documents on Monday. On Monday we faxed to Anthony the two documents requested and a credit application [he further requested] at that time. I faxed the credit application to him with a written request that it NOT be submitted until all parties had approved the terms of the deal. Anthony did not communicate back or return our messages for a return call. On Tuesday my husband was informed that the vehicle had been sold to another customer out of state. It later came to my attention that a credit application was run without my authorization AND that it was distributed to unauthorized persons at the dealership. This entire process was handled in an unprofessional and unethical manner. I would not return to this dealership, nor would I refer them to anyone. More

LISA TACOMA The leasing process at Falmouth Toyota was extremely easy and understandable. Everyone was friendly, knowledgeable, and professional. I actually wen The leasing process at Falmouth Toyota was extremely easy and understandable. Everyone was friendly, knowledgeable, and professional. I actually went back there today to get my truck inspected. The Service Department were just as friendly, and efficient. I would recommend this dealership to all. And most important: I love my Tacoma!! More

Excellent experience I had the pleasure of purchasing a vehicle from Falmouth Toyota. I found a certified used car online and drove 70 miles to get it. From beginning to e I had the pleasure of purchasing a vehicle from Falmouth Toyota. I found a certified used car online and drove 70 miles to get it. From beginning to end, Steve, Townsend, and Amy were terrific, professional, and provided the exact opposite experience that I've had at almost every other dealership. They also gave me a very fair price on a trade and the purchase price of the used vehicle was also the best around. I highly recommend this dealership and the individuals with whom I worked. If we purchase another Toyota I will make the trip to Falmouth because it is definitely worth the effort. More

Great experience! I recently bought a 2011 Toyota Highlander at Falmouth Toyota. Fantastic experience. Steve Springer was great! Helpful and dedicated to customer serv I recently bought a 2011 Toyota Highlander at Falmouth Toyota. Fantastic experience. Steve Springer was great! Helpful and dedicated to customer service. Would highly recommend Falmouth Toyoto to everyone! I will never go to another dealership! More

Purchased New vehicles I purchase a RAV4 from Falmouth Toyota-Scion and was completely satisfied from the services of the sales consultant Ronnie Sjahfiedin. Mr. Sjahfiedi I purchase a RAV4 from Falmouth Toyota-Scion and was completely satisfied from the services of the sales consultant Ronnie Sjahfiedin. Mr. Sjahfiedin spent a lot of time answering my questions and explaining my options with no high pressure tactics. After test driving vehicles, I decided on the 2014 RAV 4 XLE and Mr. Sjahfiedin had discussed the 2014 Scion XB with my wife and as a result made she decided to trade her 2009 Scion XB for the 2014. I have purchased five new cars over the last ten years from Falmouth Toyota and believe that the owner MR. Murphy operates an honest dealership and provides outstanding service. John A Ford Jr. More

"I love my Tundra Crewmax" In 2007 I bought the first large Tundra crewmax. I had it for 7 years and I just traded it in for a new 2014. I love it! This dealership has been grea In 2007 I bought the first large Tundra crewmax. I had it for 7 years and I just traded it in for a new 2014. I love it! This dealership has been great to me since 2007 and I will always go back. A few years back I had a 4 hour trip to make and the truck was making strange noises and I was nervous. I called Falmouth Toyota and a serviceman drove to my job in Mashpee, dropped off a vehicle for me, took mine and fixed it and I was on my way. That went above and beyond. This time my salesman, Ken Collings, helped me with my lease and finished in record time. I talked to Amy about financing and I was out of there quickly. Ken and Amy were so helpful and knowledgeable that I felt I was in good hands. The service department guys are super also. They have never steered me wrong. Thank You Falmouth Toyota More

An Easy Day I had done my homework, knew what I wanted and what it should cost. I was introduced to David at the outset, and we were tes driving a car inside of t I had done my homework, knew what I wanted and what it should cost. I was introduced to David at the outset, and we were tes driving a car inside of ten minutes. An excellent ride. David is knowledgeable, low key, and thorough. No attempts to upswell; no high pressure selling. Just telling it like it is. Negotiating the price went just as smoothly, with no rancor, pressure or delay. Deal was done quickly, car was ready on time, and in excellent shape More