Falmouth Toyota

We have never bought a car so easily before .Everyone was informative and courteous and attentive to us. All our questions were answered and financing was arranged with in a short time informative and courteous and attentive to us. All our questions were answered and financing was arranged with in a short time More

Back a few years ago I accompanied a friend to Falmouth Toyota when he was looking for a vehicle. I found the staff and dealership in general treated him with respect and kindness, something I had never ex Toyota when he was looking for a vehicle. I found the staff and dealership in general treated him with respect and kindness, something I had never experienced at any dealership before. They even treated me the same way and I was just the friend, not purchasing anything. I was asked by several members of the staff if I wanted coffee or if I needed anything. He did purchase his vehicle there. Now in need of a vehicle for myself, I decided to talk with the same sales person my friend did business with. This again is a good sign, the same salesperson was still employed there and has been for five years or more, his name is Ronnie Sjahfiedin. Again I was very impressed with the salesperson and the dealership. They were all nice and treated me with respect. I found that they don't negotiate price too much, but their prices are competitive. They were excellent with financing and paperwork. Everything was explained to me and I was not rushed through the paperwork. I did purchase the vehicle I was interested in originally, but, was shown any vehicle I wanted to see, less expensive or not with no objection or bias from the salesman. Ron tried hard to match my likes to a vehicle. In general I found my experience with Falmouth Toyota to be excellent. I highly recommend the dealership over any others on Cape Cod or the south shore. I would not hesitate to recommend, or purchase another vehicle from them. In short they are a great dealership, check them out, you won't be sorry. More

My wife and I were both extremely pleased with our car-buying experience at Falmouth Toyota. There was no pressure. We were made to feel like family. We were even pleased to speak with Tom Murphy h car-buying experience at Falmouth Toyota. There was no pressure. We were made to feel like family. We were even pleased to speak with Tom Murphy himself. He took the time to thank us for our business. That really means a lot. More

I have been looking for a replacement work truck, and I thought I would have to buy used. I checked the internet and found used trucks, had worked with Falmouth before, so emailed them. They responded pr thought I would have to buy used. I checked the internet and found used trucks, had worked with Falmouth before, so emailed them. They responded promptly. Another dealer I emailed did not respond at all. We discussed the used truck they had which did not fit my needs, then discussed other options including waiting for the "right" used truck - then described the new options available. They worked with me to get exactly the configurations I needed, found a color I love (I wasn't fussy, but this is a great color), offered a good price and worked with me on financing options so I can make affordable payments at a good interest rate. They also offered a maintenance package - free everything for the first 2000 miles from any Toyota dealer in the country. I'm happy with my new truck, very happy with Falmouth Toyota, will buy my retirement vehicle from them if and when retirement is an option! More

This is the 15'th Toyota our family has bought from Falmouth Toyota. We don't all live on the Cape but the sales, service, ease of doing business, product offering, and integrity of these people is se Falmouth Toyota. We don't all live on the Cape but the sales, service, ease of doing business, product offering, and integrity of these people is second to none. More

Over the years we have gone off cape and bought many vehicles from the various Quirk dealerships. We have no complaints as all our experiences were positive but Falmouth Toyota is definitely a notch ab vehicles from the various Quirk dealerships. We have no complaints as all our experiences were positive but Falmouth Toyota is definitely a notch above. The best car buying experience we've ever had. We bought a 2013 Corolla for my wife after soliciting internet quotes for comparable vehicles from several dealers. Internet research at Kelly Blue Book and Edmund's showed the initial quote from Falmouth Toyota was VERY favorable and all the numbers were very straightforward, as they should be. By comparison, quotes I received from Honda dealers seemed comparable but upon questioning I discovered that the quotes did NOT include the destination charge. That's a pretty big number to leave out when a consumer is trying to compare apples to apples. Add that to the big difference in doc fees that other dealers charge and quotes that LOOKED similar are suddenly closer to one thousand dollars higher. We like the way Falmouth Toyota does it. No games or surprises. As for the rest of the sales experience, John O'Keeffe went above and beyond especially in the time he spent familiarizing us with the vehicle even AFTER the deal was consummated. Excellent product knowledge, friendly, and professional. Keith Stanger was great as well. There was excellent follow through to our initial internet inquiry but absolutely no pressure. He worked hard to make the deal happen without being the slightest bit overbearing. We were totally impressed with the overall dealer experience and we will definitely return for service as well as future car purchases. We will also be sure to tell our friends! Falmouth Toyota gets an A+++++++++. One additional note. Several days after picking up the Corolla we noticed an unusual sound in the steering at very low speeds. We had read that the Corolla uses electric assist power steering as opposed to hydraulic so we were not sure if the noise was normal or indicative of a problem. We called the service department and asked if we could bring it by and have someone come out to listen to it. Taylor Voner said to bring it right over and we did. The service manager (Tony Martino) came out and listened to it. He then went and got another 2013 and sure enough that one made the sound as well, so it is in fact normal for the model. We appreciated that he actually brought the other one to the service lot so we could hear it for ourselves rather than just saying he had checked one.... very reassuring for my wife. She loves the car and the sound is really not a problem now that we know it is "the norm" and not indicative of an issue with the steering. More

I recently purchased a Camry from Falmouth Toyota. I was extremely happy with my experience........low pressure, very professional service unlike the other dealerships I'd visited........I will be back in extremely happy with my experience........low pressure, very professional service unlike the other dealerships I'd visited........I will be back in the future for my car purchasing needs and have recommended them to my friends as well! More

We have been using this dealership for many years. this is not our first car purchase from them. We are extremely happy with Mark's service for this car purchase. Peter and Jane is not our first car purchase from them. We are extremely happy with Mark's service for this car purchase. Peter and Jane More

we arrived late in the evening yet they helped us right away . they answered all my questions about the highlanders towing ability and gave us both a copy of the car fax and a printout of all the original away . they answered all my questions about the highlanders towing ability and gave us both a copy of the car fax and a printout of all the original equipment and options. this helped us make a decision at this time and we purchased the car. after we passed papers and picked up the car ken followed up with a call to be sure we were satisfied. thank you falmouth toyota. More

It is my third purchase of a new car at Falmouth Toyota and years of using their service. No hustle, no pressure, straightforward process of buying a car. Most efficient, transparent, friendliest dealershi and years of using their service. No hustle, no pressure, straightforward process of buying a car. Most efficient, transparent, friendliest dealership I ever encountered. More