Falmouth Toyota

They recognize how important the customer is and how excellent customer service Is paramount to their mission and the success of their business. I very much enjoyed my experience with Falmouth Toyota. excellent customer service Is paramount to their mission and the success of their business. I very much enjoyed my experience with Falmouth Toyota. No hassles, no pressure! They very much seemed to care about the people they serve and even while in the showroom, I was amazed at how many customers knew everyone in the place. It was a very relaxing and enjoyable atmosphere. Steve was terrific, a great representative of the company. I would definitely recommend the Dealership to anyone looking to purchase a vehicle. More

I shopped around and had been in to see Brian previously. The first price was no good. I returned several weeks later with the intent of having my spouse be comfortable with my selection of model and optio The first price was no good. I returned several weeks later with the intent of having my spouse be comfortable with my selection of model and options but not to buy as I had found a more competive deal elswhere. When I told Brian this news, he along with the sale managment team sharpened the pencil and actually beat the other deal and earned my business. More

Have purchased my now third vehicle from Falmouth Toyota and they continue to meet and exceed all expectations I have when purchasing a vehicle, particularly my favorite car - a Toyota and they continue to meet and exceed all expectations I have when purchasing a vehicle, particularly my favorite car - a Toyota More

This is the third small pick-up truck that we have purchased new from Falmouth Toyota, over the span of 25 years. After that being said, we feel like old friends. It was very pleasing to see everyone purchased new from Falmouth Toyota, over the span of 25 years. After that being said, we feel like old friends. It was very pleasing to see everyone once again. More

We happened to connect with Ken Collings because he answered the phone. He was a good listener, understood what we wanted, explained available choices, and got right on finding the car we wanted at a B answered the phone. He was a good listener, understood what we wanted, explained available choices, and got right on finding the car we wanted at a Boston dealer so he could arrange a swap. When he delivered the vehicle, he was patient with technical issues we encountered until we got them resolved. I'd especially recommend him to any customer 50 or over. He does not race over things, speaks slowly and clearly,not like the typical 20's waitress "Hi. I'm Barabara. I'll be your server tonight. Is there anything I can get you now?" all in the space of four seconds. More

Buying my car from this dealer was a great experience. The service was excellent from start to finish and the car is everything I wanted. I highly recommend them. My car is used, and looks and drives like The service was excellent from start to finish and the car is everything I wanted. I highly recommend them. My car is used, and looks and drives like new. It gets great mileage and handles beautifully. I especially appreciated the friendliness and courtesy of the employees. More

We had a very enjoyable experience with Anthony. Matt Murphy sugessted that we use Anthony and we were very pleased. We would recommend the dealership and Anthony to anyone. Murphy sugessted that we use Anthony and we were very pleased. We would recommend the dealership and Anthony to anyone. More

I brought my 2002 Tundra in for scheduled servicing to find that David had held a truck that met the criteria that I had reviewed with him months before when discussing whether to buy new or put money int find that David had held a truck that met the criteria that I had reviewed with him months before when discussing whether to buy new or put money into the Tundra and wait until I found what I wanted. Because I live on an island nearby and travel is an issue (especially this time of year) the checked staff scrambled to complete the sale within 24 hours. In addition, I later decided to purchase the Tundra back from the dealer to give as a bonus to an employee. The dealership offered a sales price at the trade-in value, Jesse (not noted above) kept me informed on the progress of the servicing, and again, because I was hoping to complete the processing of the sale during a twenty-four hour period that I needed to be off-island, the staff rose to the challenge of completing the paperwork at short notice, and saw to it that I was able to return to the island with the vehicle. Outstanding service from all under testing circumstances where it would have been easier to tell me I would have to wait for the usual processing lag time. And kudos to the dealership as a whole for their courtesy, the high value they place on customer satisfaction, their particular extra effort when accommodating the needs of us island dwellers, and the obvious pride they have in their reputation and product. A nod, in particular, to Tony Martino, with whom my wife and I have dealt for decades, and the rest of the service staff. More

We have bought our last 3 cars from Falmouth Toyota and now would never go any where else! Great prices very helpful and have always meet our needs!! now would never go any where else! Great prices very helpful and have always meet our needs!! More

Ken Collings was professional, patient, meticulous and thoughtful. We have a beautiful, well taken care of 2o10 Rav Sport. We even receieved a follow up call to make sure that we were satisfied! Bus thoughtful. We have a beautiful, well taken care of 2o10 Rav Sport. We even receieved a follow up call to make sure that we were satisfied! Business was taken care of in a timely fashion and when we had any waiting time we were offered coffee and refreshments. We would recommend this dealership again. More