Falmouth Toyota

I have just purchased my 3rd vehicle from Falmouth Toyota having purchased a Camry many years ago, switching to a larger SUV (non-Toyota), then coming back to a new Camry in 2010 and now a 2012 Rav4. I have having purchased a Camry many years ago, switching to a larger SUV (non-Toyota), then coming back to a new Camry in 2010 and now a 2012 Rav4. I have always had a great experience at Falmouth Toyota and never feel as though I have gotten anything less than excellent service and a very good deal. Everyone I have encountered, from Tom Murphy, through salespeople such as Ken Collings (who I have worked with on my last 2 Toyota purchases) and right through to their wonderful Service Department have always made it a great experience to work with them.I would highly recommend them as the place to go for Sales and Service. And no, I am not a relative!! Just a very satisfied customer!! More

After having a very bad experience w Nissan 2 years ago I decided that I would never deal with them again.I have many friends who have bought from you and they all spoke of positive experiences.One thing tha decided that I would never deal with them again.I have many friends who have bought from you and they all spoke of positive experiences.One thing that I truley dislike is high pressure salesman and I did not have to deal with that at all.Dave listened to me and my story and gave me exactly what I was looking for.No hassles! I look forward to a long relationship with your dealership and so far I am very happy w the performance of the Corolla. Thanks Dave it was a pleasure and I will recommend you and the dealership! More

Best Toyota dealership we have dealt with so far. Quick to respond to email inquiry. Gave us a great price on new car. Trade not so good. to respond to email inquiry. Gave us a great price on new car. Trade not so good. More

I just bought a new Sequoia and the whole process was exceptional. The staff was friendly and knowledgeable and made the buying experience easy. I have bought several cars from Falmouth Toyota and it i exceptional. The staff was friendly and knowledgeable and made the buying experience easy. I have bought several cars from Falmouth Toyota and it is always a great experience. Anthony Spagone was very informative and made sure I understood all the features the new vehicle had to offer and made sure that I knew I could feel free to contact him if I needed assistance with anything. As always, Matt and Tom Murphy were friendly and helpful with all my questions. Amy Killoran was also a joy to work with. I have in the past and will continue to recommend this dealership to anyone looking for a automobile. More

This was my first time buying a new car and Jack Maloney and the Falmouth Toyota staff made it as simple and exciting as possible. Jack as a salesman was very down to earth and realistic. He made me feel co and the Falmouth Toyota staff made it as simple and exciting as possible. Jack as a salesman was very down to earth and realistic. He made me feel confident and comfortable through the entire process. I am absolutely thrilled with my new Toyota Corolla and I have Falmouth Toyota to thank very much! I would recommend them to anyone and certainly will be to all of my friends and family! More

In my opinion the most important thing that separates Falmouth Toyota from the many other dealerships in the region is customer service, and I say this from experience. They're focused like a laser beam Falmouth Toyota from the many other dealerships in the region is customer service, and I say this from experience. They're focused like a laser beam on making you happy. The first time I stepped into the dealership the first person I met was Tony Martino. It was a busy day at the dealership, but Tony immediately took the time to help me. He carefully listened to my concerns, inspected my old vehicle, and expertly explained the remedy. His attitude and professionalism gave me great confidence in the dealership. So, much so that I decided to buy a new vehicle. He introduced me to Jack Moloney in the sales department. Jack Moloney spent hours showing me the various models of the truck I was interested in and taking me on test drives. There was never any pressure to buy and I never felt rushed. He went out of his way to match me with a vehicle that was perfect for my needs. Working with Jack was like working with a close family member. His friendly personality and vast experience made buying a new vehicle fun, and I never thought I'd say buying a vehicle could be fun! And the price I was quoted on the new vehicle should not be under stated. It was better than the price I had found in all my research. Peter Cavicchi, the business manager, clearly explained the purchase process and prepared all the necessary paper work. He explained all the extra warranty items available but did not pressure me to buy anything. He was very informative and his calm demeaner in my opinion makes him the perfect business manager. There are other dealerships out there with good people, but I think that Falmouth Toyota has a great team. And the team at Falmouth Toyota is clearly focused on customer satisfaction. I owe this to Matt Murphy, the general manager, and coach of a winning team! Thank you Falmouth Toyota! More

Best car buying experience I have ever had, friendly, efficient, upfront. Ken Collings kept me informed through the entire process. Would definitely return and advise friends/family to do the same. efficient, upfront. Ken Collings kept me informed through the entire process. Would definitely return and advise friends/family to do the same. More

I was looking to lease a Camry and after doing lots of research on and off line I found Falmouth Toyota. I called and spoke with Jack Moloney in regards to a Camry they had listed. He was more than helpf research on and off line I found Falmouth Toyota. I called and spoke with Jack Moloney in regards to a Camry they had listed. He was more than helpful and answered all my questions. I set up a test drive for the next day. Even though I live off the cape I had no problem driving the 45 minutes to get there even when there were closer dealerships. I wasn't disappointed. Jack couldn't have been anymore professional, he was very easy to talk with. He was not pushy, didn't pressure me into making a decision, and was there to answer any and all of my questions. The dealership itself was spotless. Everyone there was extremely friendly and made you feel at home. I made the decision to lease the Camry and trade in my car. A decision I am very happy with. I will be returning to the dealership for all maintenance needed for my new car. Falmouth Toyota and all their employees deserve the 5 star rating they are getting!!!! You will not be disappointed with this dealership!!! More

As a single woman, I need a dependable car and a dealership/service department that I can trust. Falmouth Toyota is everything I want. The RAV 4 is the 5th Toyota I have bought from Falmouth Toyota. dealership/service department that I can trust. Falmouth Toyota is everything I want. The RAV 4 is the 5th Toyota I have bought from Falmouth Toyota. I first met James when he showed me a car which I was buying through another salesman who was not there at the time. Even though he was not getting the commission, he was friendly and answered all my questions. I bought that car, and have gone to James for my next 2 cars to give him the commission directly. James is lively and engaging with both my sons as well. It's a family relationship. When I'm in for service, and he comes through the room, he greets me personally and asks about the boys by name. I was having trouble deciding on exactly what to get in downsizing from my beloved 2001 Highlander,(which my younger son is now driving), and James found exactly the car for me. I love it! It fits my price range, and I am thrilled! He knew me well enough to pick, on the first try, the exact car I would love! James got my old license plate off, asked if I wanted coffee, and I feel he is always there if I need a question answered. I recommended James to my friends, the McRoberts, and they bought a car from him last month as well. More

Overall, we were pleased with our purchase, but there were a few complaints. When we got the car home, we had to remove bits of the protective plastic covering that was left on the front dash, rear cover were a few complaints. When we got the car home, we had to remove bits of the protective plastic covering that was left on the front dash, rear covering of the seats, and some on the floor. My biggest complaint was the condition of the clear coat finish on the paint, which has many fine hair like scratches. When we first viewed the car prior to buying, it was covered in yellow pollen, and on the day we took delivery, it was raining, as it did for the next 2-3 days following. Had I seen the condition of the clear coat, I would have mentioned it at the time, and possibly not accepted delivery. Either the car arrived from the plant with these scratches, which I think is unlikely, or the dealer had the car ran through the local car wash to save time, rather than having it washed by hand. I have washed and waxed it, ,which lessened the visible scratches to some extent, but I think that having the car go to the car wash is a bad policy, and was disappointing to us. More