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Falmouth Toyota

Buzzards Bay, MA

4.9
1,845 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Buzzards Bay, MA

02532

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Showing 1,845 reviews

June 30, 2011

Having bought two RAV4s at Falmouth Toyota, we had been impressed with their service and follow-up, especially in cases where warranty issues were involved. They do quality work in a friendly atmosphere, More

by Motts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Kinney, Amy Beth Killoran, Craig Kinney
June 29, 2011

Working with Jack and Amy was a total pleasure. They both made the purchase of our new Venza a wonderful, stress-free transaction. Their enthusiasm and professionalism made our experience wonderful. T More

by margee14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Maloney, Amy
June 27, 2011

Dealer price agreed in advance. Fair offer on trade-in. Salesman was helpful, efficient, and friendly. Auto-buying experience was a pleasant one (Not a surprise to me, since I bought another vehicle there More

by lguittar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Kinney, Tom Murphy, Jr. , Craig Kinney
June 14, 2011

It is always a pleasure to work with the professional people At Falmouth Toyota. In addition to the Sales Force the follow up and service department always do a wonderful job. This is the 5th vehicle More

by Marilyn B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Digravio and Steve Springer, David Digravio
June 13, 2011

I really wasn't anxious to look at new cars since I had two months left on my current Toyota lease. However, when I explained that I was planning to start looking in about two months, the sales staff said More

by UMIE66kpb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Stagnone, Anthony Spagone
June 11, 2011

We had a good experiance overall, Anthony was very easy to work with and we were happy with our deal and puchase. We little dispointed with the cost of the remote starter, we thought after pricing it on Ed More

by rttusky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Spagone, Anthony Spagone
June 10, 2011

Matt Murphy introduced us to Ken Collings who made the commmonly adversarial new car buying experience quite enjoyable. After taking us for our requested test drive in a Toyota Rav 4, Ken listened to the More

by csclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Collings, Matt Murphy
June 09, 2011

Falmouth Toyota has the best service department I have ever used. They are friendly, accomodating, reasonably priced, will actually tell you if what you wanted isn't really necessary (I asked for 4 new t More

by cape4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony, Taylor
March 15, 2011

I was really pleased with my salesperson, but was not pleased at all with the way my 4runner was delivered to me. I've purchased a dozen new vehicles in my life & this was the worst delivery I have ever More

by newtoyota4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
4
December 21, 2010

We narrowed down to 2 vehicles and would have bought from Falmouth Toyota, but chose the other vehicle for its options and transmission and the other dealer offered a better deal on our trade. Everything was More

by dscales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Nascarella
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