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Falmouth Toyota

Buzzards Bay, MA

4.9
1,910 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Buzzards Bay, MA

02532

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Showing 1,910 reviews

September 26, 2020

Great every one that I met was very helpful in every way dealing with any question that i had I would highly recommend this facilities to anyone More

by vin2030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Nixon, Glen Liset
Oct 01, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

September 25, 2020

First time leasing, but Ken and I made sure I was comfortable with the process and put me behind the wheel of a better car than I could get from the competition. Really happy customer! More

by flargh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Nixon
Oct 01, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

September 22, 2020

New to this area Falmouth Toyota was recommended to me. The dealership was not only clean, well managed, and welcoming, but they had a lovely outdoor waiting area with cars and flowering plants. Ronnie More

by Bonnie Brothers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Nixon
Sep 23, 2020 -

Falmouth Toyota responded

Thank you for your business and and review. We really appreciate your support!

September 21, 2020

This is my family's 14th purchase/lease through Falmouth Toyota. Wouldn't go anywhere else! Year after year, purchase after purchase, the same amazing staff is there. Says volumes about the dealership and More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Killoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cummings
Sep 23, 2020 -

Falmouth Toyota responded

Thank you for your continued business and review JC. We really appreciate your support!!!

September 18, 2020

My wife and I have had an excellent experiences with Falmouth Toyota. Our salesperson Ron S is top notch. I would recommend the dealership to anybody More

by jacrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

September 10, 2020

Just bought a pre-owned vehicle and received excellent service at Falmouth Toyota. The entire team was competent, knowledgeable, friendly and efficient. Really could not ask for better support, as they m More

by Kat Creeden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Killoran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Falmouth Toyota responded

Thank you for your business and review Kat. We really appreciate your support!

September 07, 2020

Fantastic young man who, I thought, went above and beyond the usual necessities. Although there were some difficulties with the RMV due to current circumstances, He stayed on it and kept me informed even w More

by mandtenglish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Nixon
Sep 08, 2020 -

Falmouth Toyota responded

Thank you for your review and continued business. We really appreciate your support!

September 05, 2020

Great job by all at Falmouth Toyota, but especially Ronnie Sjahfiedin who handled our recent purchase of a Rav4 certified vehicle. We talked to him over a year ago when he pointed out the advantages of More

by andy42man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

September 01, 2020

This is my second time leasing from Falmouth Toyota, but this time it was during a pandemic. They handled the new safety guidelines with ease and made the purchasing process simple and enjoyable. More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Liset, Jesse Abbruzzese, Derek Ditmars
Sep 01, 2020 -

Falmouth Toyota responded

Thank you for your business and review Elizabeth. We really appreciate your support!

August 27, 2020

Outstanding service competent knowledge going above and beyond customer satisfaction with delivering preferred model in an expeditious manner despite limited inventory thank you Mike Conroy. More

by mgh001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby Signs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

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