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Falmouth Toyota

Buzzards Bay, MA

4.9
1,907 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership. Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come. Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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290 MacArthur Blvd

Buzzards Bay, MA

02532

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Showing 1,907 reviews

January 18, 2020

Everyone was extremely helpful, friendly and professional. By far the best car buying experience I have had. I wish I had found this dealer sooner. More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Ray Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Cavicchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cummings
Jan 20, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We wish you found us sooner too, but better late then never! Thanks again for your support, we really appreciate it!

January 18, 2020

wonderful purchase experience I decided to purchase a new or used Tacoma. Called sales and was connected to Maria we discussed a few available certified Tacoma's and decided on one More

by Thanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We are happy to do whatever we can to make sure our customers are 100% satisfied with their new or used car purchase. We hope you enjoy the new truck and that extra bed length! Thanks again for your support, we really appreciate it!

January 12, 2020

Looking for a Toyota dealer? This is the one! Went to Falmouth Toyota to lease a new car. Ron Sjahfiedin made my first car leasing experience a breeze. He was very professional and prompt. I can h More

by Matt G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sjahfiedin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Falmouth Toyota responded

Thank you for your business, review and kind words about Ron. We appreciate your support!

January 12, 2020

Justin is an absolute joy to work with. He is warm, kind and fun. His knowledge is awesome and he’s very attentive We thoroughly enjoyed dealing with Justin at Falmouth Toyota. We highly recommend him. He’s More

by Mmar9
Recommend Dealer
Yes
Employees Worked With
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Falmouth Toyota responded

Thank you for your business, review and kind words about Justin. He definitely makes the process fun!

January 09, 2020

Skittish Customer Delighted by Genius Salesperson Justin is exactly as he appears in his photo: friendly, warm, kind, and open. He patiently answered my many, many questions via e-mail, laughed at my More

by S. Johnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support and kind words!

January 07, 2020

CPO Purchase Coby was fair and easy to deal with. He was upfront and answered all questions. Overall it was a good experience. I would recommend him to others. Jus More

by NanaD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coby Signs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin White
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2020

Fast and friendly dealer. Everyone there is looking to help and make your experience easier. They listen to what your needs are and try to make it work best as possible. More

by Hazleton322
Recommend Dealer
Yes
Employees Worked With
Ken Collings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Nixon
Jan 06, 2020 -

Falmouth Toyota responded

Thank you for your great review! We really appreciate your business and support. Thanks again!

January 02, 2020

My Yaris!!!!!!! purchased my first & second Yaris from Brian Nascarella. Brian is an experienced salesman, A positive asset to the dealership. I am sure he makes hi More

by Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 06, 2020 -

Falmouth Toyota responded

Thank you for your continued business and review. We really appreciate your support!

December 22, 2019

A very satisfying car buying experience at Falmouth Toyota! From the moment you walk in the door, every member of the Falmouth Toyota staff was friendly and helped me with my vehicle purchase decision. Brian N More

by Greg M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Nascarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Voner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

December 15, 2019

Easy and fast with good service I went in with a goal of selecting a car and driving away with as little hassle as possible. It was super easy. I found one, asked to test drive it, a More

by satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Keeffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cummings
Dec 23, 2019 -

Falmouth Toyota responded

Thank you for your business and review. We really appreciate your support!

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