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Family Ford of Enfield
Enfield, CT
1,794 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,794 reviews
January 11, 2025
Great dealership,friendly sales staff and great service department. I'd recommend family Ford to my friends. department. I'd recommend family Ford to my friends. More
by ORR48851
Verified Customer
January 10, 2025
Rude service writers. Didn’t complete repair work on vehicle either as specified on work order Didn’t complete repair work on vehicle either as specified on work order More
by Kspielmann
Employees Worked With
January 10, 2025
Greg is very professional and pleasant to talk to when discussing your concerns. The service appointment was on time and performed timely. discussing your concerns. The service appointment was on time and performed timely. More
by belch55
Employees Worked With
January 10, 2025
From driving in the door to leaving the premises, all went very well and can be expected by any cuctomer. went very well and can be expected by any cuctomer. More
by GERALD.R.PARKER
January 10, 2025
Service manager was on top of everything. All staff was polite and receptive to my questions while I waiter for the service to be completed. All staff was polite and receptive to my questions while I waiter for the service to be completed. More
by BASEJGBALL
January 10, 2025
I had a minor seat belt issue that required service but was not a recall issue! Parts were ordered and received and an appointment made! Per usual, the problem was corrected professionally in a short time! was not a recall issue! Parts were ordered and received and an appointment made! Per usual, the problem was corrected professionally in a short time! During this repair another problem ( mouse/wire ) related was discovered, pointed out to me and repaired on the spot! Great place, great people, all professional! You just can't get this kind of service elsewhere! Thank you Agnes, crew, and family Ford! You guys are awesome! Note, I have family members in this business 15 mins away, I'm 30 mins away from family Ford! You guys just keep me coming back! Nice work guys! More
by RUSSELLTONEY82
January 08, 2025
My best experience ever purchasing a new vehicle. I used this site for making initial contact with the dealership. I worked with Rick Gordon, sales manager; he was excellent and responsive to my rece I used this site for making initial contact with the dealership. I worked with Rick Gordon, sales manager; he was excellent and responsive to my recent vehicle purchase. He was up-front and responsive to all emails. I would highly recommend this dealership, as the staff was friendly and cooperative during the entire process and a pleasure to work with. More
by Jeep2
January 06, 2025
Every body were great John trangese service guy will recommend family ford great job everyone recommend family ford great job everyone More
by Lia143
January 05, 2025
Thank you for great Service to keep my car running Spendid work and always quick service Spendid work and always quick service More
by PBELZAK
January 03, 2025
John made my Bronco purchase experience a pleasure from start to finish. I would highly recommend Family Ford of Enfield to friends and family. start to finish. I would highly recommend Family Ford of Enfield to friends and family. More
by modea6456
