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Family Ford of Enfield
Enfield, CT
1,466 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,466 reviews
August 15, 2020
Unfortunately, the hurricane totaled my Mazda 6 and I was in quick need of a new care! Family ford took very good care of me and very quickly found me my dream vehicle! I ended up going with a Ford Escape an in quick need of a new care! Family ford took very good care of me and very quickly found me my dream vehicle! I ended up going with a Ford Escape and I love it! More
by Rtestoni
Helpful August 10, 2020
Great service. Friendly staff and all issues were resolved and fully explained. The location was pristine and no waiting was encountered. Yada yada yada yada yada. resolved and fully explained. The location was pristine and no waiting was encountered. Yada yada yada yada yada. More
by djhesscfo
Employees Worked With
July 20, 2020
Enfield Ford has always done us right. We've purchased 6 cars/trucks there. Jorge Suarez made the test drives and service work a breeze. The entire staff at EFF has treated us right. Good job folks! cars/trucks there. Jorge Suarez made the test drives and service work a breeze. The entire staff at EFF has treated us right. Good job folks! More
by Gerry B
July 18, 2020
Very pleasant personnel in service department. Was assisted as soon as I walked into service. Female that waited on me was very pleasant and courteous. When servicing was done it was explained to me assisted as soon as I walked into service. Female that waited on me was very pleasant and courteous. When servicing was done it was explained to me what was done. Also explained that next time I come I can pull into service bay instead of parking in lot. This will be nice on a rainy or snowy day. I would like to add that the new building is very nice. Nice waiting area with comfortable seating. More
by nolanf19
Employees Worked With
June 26, 2020
Great customer service Had my car serviced and Agnes in the service department went above and beyond to help! I have purchased two Explorers and will definitely do business Had my car serviced and Agnes in the service department went above and beyond to help! I have purchased two Explorers and will definitely do business with them again. More
by RD
Employees Worked With
June 07, 2020
Super clean well organized and efficient. Scheduled repairs were completed on time at a reasonable price. Ken explained the repairs in great detail. This was very much appreciated. repairs were completed on time at a reasonable price. Ken explained the repairs in great detail. This was very much appreciated. More
by Wbeach9426
Employees Worked With
June 05, 2020
Expected to have to pay more money for my service but it was surprisingly cheap also they saw me right away and got the job done quick. was surprisingly cheap also they saw me right away and got the job done quick. More
by Hollowking595
Employees Worked With
Other Employees :
Jeremie Turcotte
June 04, 2020
John went above and beyond through the whole process. I especially appreciated that he accommodated my work schedule and helped conserve my time by completing the transactions at my home. especially appreciated that he accommodated my work schedule and helped conserve my time by completing the transactions at my home. More
by Happy Customer
