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Family Ford of Enfield
Enfield, CT
1,797 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,797 reviews
March 17, 2021
Recent service was completed as requested. I was met in service entry at time of my appointment. No waiting. Also fixed third row seat that had become unhooked from backing. service entry at time of my appointment. No waiting. Also fixed third row seat that had become unhooked from backing. More
by LABSTF19
Verified CustomerEmployees Worked With
March 17, 2021
We have alway had a great experience with Family Ford Enfield. Sales and service are very knowledgeable, keeping our vehicle in top shape. The mechanics are neat clean when working on the vehicle which Enfield. Sales and service are very knowledgeable, keeping our vehicle in top shape. The mechanics are neat clean when working on the vehicle which is very important to me. A great place to do business. We have purchased four vehicle from them over the years, that alone should tell you something. More
by MIKECAMILLERISR
Employees Worked With
Other Employees :
Mike Moriarty, Brian Grismala
March 17, 2021
Very pleasant to work with. Very professional. Speedy process. I was in and out in a timely manner. Prices are fair. I recommend to all my friends and family. process. I was in and out in a timely manner. Prices are fair. I recommend to all my friends and family. More
by Maryinmass40
Employees Worked With
March 17, 2021
I bought a used Ford Fusion with 25,000 miles. I drove it for 500 miles and found out it needed a new power steering rack. The quote was $2200 which is about 25% of the cost of the car. That’s just wron it for 500 miles and found out it needed a new power steering rack. The quote was $2200 which is about 25% of the cost of the car. That’s just wrong. Me and my family have been Ford owners on and off throughout my life. I’ll never buy another Ford and I’ll never deal with Enfield Family Ford again. What a disappointment. More
by JAF517
March 17, 2021
Been my service place since I bought this 2001 ford sport trac.when you all where in Chicopee,Ma keep up good job. T B trac.when you all where in Chicopee,Ma keep up good job. T B More
by MISSBZQUILTS
Employees Worked With
March 17, 2021
My Local community Ford Dealer.Service department is My Local community Ford Dealer. Service department is always there for me. Agnes Pustazi has been The Advisor To Go To for me since I moved to Conne My Local community Ford Dealer. Service department is always there for me. Agnes Pustazi has been The Advisor To Go To for me since I moved to Connecticut. All of you at Family Ford are fortunate to have Agnes in your employ. More
by PJRASCHI
Employees Worked With
March 17, 2021
Family Ford of Enfield has always been great to deal with. When I needed an urgent repair on the vehicle my daughter drives, they got me right in. Keli and Agnes were such a huge help in getting this re with. When I needed an urgent repair on the vehicle my daughter drives, they got me right in. Keli and Agnes were such a huge help in getting this repair taken care of. Thank you, again, for all of your help. More
by Erica B
March 17, 2021
Easy process. We got the deal we wanted and the dealership even went and picked up the perfect color for it! Would highly recommend to anyone. dealership even went and picked up the perfect color for it! Would highly recommend to anyone. More
by rfontaine81
March 17, 2021
Easy transition to trade in my 2018 lease to a 2020 lease. With the help of Ford headquarters we were able to add the new car into my account for payment purposes on line. lease. With the help of Ford headquarters we were able to add the new car into my account for payment purposes on line. More
by Doreen
Employees Worked With
Other Employees :
Mike Moriarty, Greg Larouche, Michael Dale, Frank Robertson
March 17, 2021
Everything went well. The work was completed quickly. The waiting area is clean and well furnished. An overall positive experience. Greg Ayers is a fantastic service advisor! The waiting area is clean and well furnished. An overall positive experience. Greg Ayers is a fantastic service advisor! More
by THPenn
Employees Worked With
