Back

Family Ford of Enfield

Enfield, CT

4.6
1,466 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
Contact Dealership

65 Hazard Avenue

Enfield, CT

06082

Directions

By Type

Showing 1,466 reviews

August 17, 2022

The staff is awesome. Very knowledgeable and helpful. Also they are very professional and friendly. More

by WILLIAM.AUDETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield, William, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 15, 2022

They are very detail oriented and sincerely concerned about your total satisfaction. From start to finish a great experience! Reasonably priced! More

by seanchristopherdoyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

August 10, 2022

Wesley Prucker takes great care of my truck. Fixed leak in roof. Does oil changes when it was under warranty. Plow fit great. More

by Geoff
Recommend Dealer
Yes
Employees Worked With
Greg Larouche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Family Ford of Enfield responded

Geoff Thanks for sharing your thoughts about your experience with Family Ford of Enfield. Wesley and our team appreciate your business and hope to see you again soon!

August 09, 2022

Enfield Ford was fantastic! Best experience out of any dealership I have been to! If I ever need another vehicle I will check them first! More

by scupking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Genereux
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Tranghese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh VIOLETTE
Aug 10, 2022 -

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

August 07, 2022

Had a great service for my f150 . They replaced the transmission at no cost to me. More

by JSHAVOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 07, 2022

Professional, informative, clean, friendly sales staff, good communication, honest, accurate and realistic time frame s More

by jnavarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Craven (sales)
Aug 08, 2022 -

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Ford of Enfield. Please don't hesitate to reach out if you need anything else.

August 05, 2022

The quality of the work done was way below standard. The service department did an excellent job getting me in as I was out of town I live in Pennsylvania. But the repairman that did the work should be More

by pappy6789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Family Ford of Enfield responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 04, 2022

Great customer service. I have been using Family Ford for the past 5 years, the staff has always been very helpful and courteous. More

by smith_madeleine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Family Ford of Enfield responded

Thank you, Madeleine! We appreciate your business over the years. Thank you for choosing Family Ford of Enfield.

August 03, 2022

Family ford is the best place to buy a car! We have bought many cars from this dealership and have had nothing but great cars,, and their service is always top notch! I highly recommend Family More

by Susan Quinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Moriarty
Aug 03, 2022 -

Family Ford of Enfield responded

Susan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, we look forward to having you as one of our valued customers for many more years to come!

August 02, 2022

Friendly greeting left car looking great was done when promised and checked out car for other issues while ib More

by Mikecien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Twigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Moriarty
Aug 03, 2022 -

Family Ford of Enfield responded

Mike, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
55
...