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Family Ford of Enfield
Enfield, CT
1,789 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,789 reviews
April 13, 2022
The folks in the service department are very friendly and helpful. Great bunch! The guy who gives rides to or from is awesome too. helpful. Great bunch! The guy who gives rides to or from is awesome too. More
by GEORGEARAB
Verified Customer
April 12, 2022
Easy to do business with. Courteous and professional. Would use them again for my next purchase. Courteous and professional. Would use them again for my next purchase. More
by robinstone17
April 12, 2022
A beautiful facility professional people bowl sales and service of terrific manager I’ve bought several cars there and when I need another one that’s the place I’ll go to service of terrific manager I’ve bought several cars there and when I need another one that’s the place I’ll go to More
by BUIDARDOLINO74
Employees Worked With
Other Employees :
Mike Moriarty
April 08, 2022
When I got there a representative by the name of Ken ignored me took the person that came after me. Other than that, nothing but an awesome experience. ignored me took the person that came after me. Other than that, nothing but an awesome experience. More
by josuedelvalle
Employees Worked With
April 08, 2022
The Mustang is perfect and I love it. My Wife is also impressed. My sales person was Steve Fitzgerald and he went out of his way to make it painless. Everyone made a super team. Thanks be My Wife is also impressed. My sales person was Steve Fitzgerald and he went out of his way to make it painless. Everyone made a super team. Thanks because I’ve been looking for the right Mustang!!! And if I had an extra $78,000 would buy the Cobra! Thanks again, Don. More
by jpierce55
April 06, 2022
The car we bought had less than 1500 miles of usage on it , was supposedly gone thru, and yet change of oil was wrong , serpentine belt has to be replaced and now they say lower control arm boot needs replac , was supposedly gone thru, and yet change of oil was wrong , serpentine belt has to be replaced and now they say lower control arm boot needs replacement, I guess they missed that when they “went thru it “. My advice take a used car there to a mechanic for a real going over More
by Rob
Employees Worked With
April 03, 2022
This was my third regular service appointment in a year and a half, I was in and out in less than an hour. All the service writers that I have dealt with are very friendly and courteous. and a half, I was in and out in less than an hour. All the service writers that I have dealt with are very friendly and courteous. More
by markm10550
April 01, 2022
I had a tour warning on my dashboard right after I had 5200 mile service check up.I called right away and they set me up with another appointment that was soon as possible they ran another check on the ca 5200 mile service check up.I called right away and they set me up with another appointment that was soon as possible they ran another check on the car and also gave me a print out of the results I think that’s pretty good service More
by frmcjm
Employees Worked With
