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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,498 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,498 reviews

February 04, 2024

I have leased from Family Hyundai in the past and once again had a wonderful experience. Omar was very professional, informative, and attentive from the time I walked in until the time I left in my new Tu More

by mariath59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Martinez
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Feb 05, 2024 -

Family Hyundai responded

Thank you for your very kind review. Omar and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai. Congratulations on your Tucson!

February 03, 2024

Had appointment but still waited 2-1/2 for just an oil change. They failed to fill up ww fluid. More

by Rich
Recommend Dealer
No
Employees Worked With
Service dept
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Feb 08, 2024 -

Family Hyundai responded

Rich, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 03, 2024

I appreciated Syed Matthew getting me taken care of without a long wait, I have worked with him before a couple of years ago on multiple times. But he relays to me that I have a full inspection and it' More

by ROSBRN
Recommend Dealer
Yes
Employees Worked With
Matthew
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Feb 05, 2024 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 03, 2024

It was a great experience. No more I don't need to it was a great experience More

by SUSANNE.SHEHADI0319
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 05, 2024 -

Family Hyundai responded

Susanne, Thank you for the kind words for our service department! We look forward to sharing your compliments with Brian and our team. Please don't hesitate to let us know if we can be of further assistance.

February 03, 2024

Everyone at Family Hyundai was friendly, kind and overall professional. I highly recommend this place!!! More

by LBOYCE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Branch
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Feb 05, 2024 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

February 03, 2024

Always prompt and communicative I am always provided great and prompt service Whenever I visit the dealership More

by margarita.mccarty
Recommend Dealer
Yes
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Feb 05, 2024 -

Family Hyundai responded

Margarita, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2024

Great place for buying and serving Great service good people management sales team all ready for the super day More

by m.branch2345
Recommend Dealer
Yes
Employees Worked With
Collin
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Feb 05, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 02, 2024

Family is exactly that. Family Hyundai treats you like family. They take care of you and your vehicle. I purchased 3 cars from them. Service attendants are above and beyond More

by DIANARAPNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken from service
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Feb 02, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 02, 2024

I always get great service at Family Hyundai. That's why I have always gotten all my service done there. More

by SANMINNA5
Recommend Dealer
Yes
Employees Worked With
Bryan
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Feb 05, 2024 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Bryan here at Family Hyundai.

February 01, 2024

Not good I talked to the Manager of the service department he didn't even know what I was talking about and I felt the wasn't trying to. He didn't get up out his seat to go check, nor see what I wa More

by KENYATTA_1220
Recommend Dealer
No
Employees Worked With
I picked up my vehicle it was not fixed when they called and told me it was ready to be picked up.
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Feb 05, 2024 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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