Family Hyundai

I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down payment, he came back and said they gave the car to someone else. Jose kept telling us that we had "first dibs" and "priority" and to not worry about someone else getting the car, he said we had priority no matter what which was a lie. After he told us someone just bought it we asked why he said we had "priority and first dibs". He gaslighted us saying that he didn't mean it and never said that and we must of heard him wrong after we kept asking and he kept saying the same answer to not worry about anyone else buying the car. Jose started to laugh and make us feel horrible. We were very hurt after spending 4 hours trying to get my brother his first car. We then asked to speak to the manager and he was just as rude. Neither of them didn't apologize for wasting our time. Jose never apologized, he only got defensive and had no manner, he couldn't care less. They had no manners whatsoever and wasted our time. All they had to do was apologize for wasting our time and for someone else getting the car and I would have had some respect for them but they did not care. Never have experienced such horrible customer service especially at other dealerships. I'm writing this to hopefully help others not waste their time and being treated with no respect and and manners. Jose also started laughing at my family and I when leaving, extremely disrespectful. More

Brought it my car with an engine problem. Few days later my car has had so many issues that I cant begin to describe. Few days later my car has had so many issues that I cant begin to describe. More

Great place. I bought 3 different cars with Mayweather and will be a fourth one by the end of this year I bought 3 different cars with Mayweather and will be a fourth one by the end of this year More

I had my appointment for over 2 weeks and it took over 2 hours to get my oil maintenance taken care of. When I was asked to enter the department, the serviceman walked ahead of me and I could not locate him hours to get my oil maintenance taken care of. When I was asked to enter the department, the serviceman walked ahead of me and I could not locate him. Also I had a right rear brake light not working and my neighbor took of me about it and not at Family Hyundai serviceman. More

Excellent Excellent customer service and experience Excellent customer service and experience, short wait time, friendly check out and car wash Excellent customer service and experience, short wait time, friendly check out and car wash More

Excellent Everything was great just didn't like the fact that you make an appointment and still have to wait that you make an appointment and still have to wait More

I was respected the staff all friendly and was a quick exchange. Fantastic quick and friendly exchange. Fantastic quick and friendly More

Mike Major has been extremely helpful with explaining to me what they were going to do to solve my problem. me what they were going to do to solve my problem. More

Always helpful The entire service staff will always seems willing to help in anyway. I have never had a problem with service willing to help in anyway. I have never had a problem with service More

Had an appointment for an oil change and all routine maintenance went there. He came and inspected. My car told me how long and it was around that time. maintenance went there. He came and inspected. My car told me how long and it was around that time. More