One's impression of a dealership's service center starts with the service advisor. My service advisor (Colin Simmons) epitomizes a perfect blend of technical knowledge, salesmanship, and customer empathy. Colin not only addresses the customer's immediate needs, but he is also able to advise customers about products and services that can enhance their driving experience ... and "keep them on the road."
Colin demonstrates the ability to effectively utilize resource available to him; thus, leaving me feeling confident that solutions presented are the best available and in my best interest.
The quality of WORK by the service department is excellent. Since purchasing my vehicle (new), my 2015 Genesis has only been service by Family Hyundai. Quality service and quality work is what you come to expect from “Family” … and with Colin coordinating the resources, you get the service you expect and that keeps you coming back.