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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
8,703 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,703 reviews

March 16, 2024

Very friendly and helpful and follows up with his customers. Also responsive and calls back timely More

by WSENDAG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezequiel Sanchez
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Mar 16, 2024 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
March 16, 2024

I already did this. The dealer was great. Every thing was perfect. Everyone was super nice More

by MURPHY5057
Recommend Dealer
Yes
Employees Worked With
Use
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Mar 16, 2024 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

Helpful
March 15, 2024

This dealership is friendly and efficient. They really do make u feel like part of the family. More

by sharmburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
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Mar 16, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

Helpful
March 15, 2024

Service dept very friendly and courteous. service was excellent. My salesman Larry Edward always very friendly . I have brought 3 cars with the same salesman with this dealership. very plea More

by vickmjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
March 15, 2024

My first oil change on my new Sante Fe. Everything went great. It took about an hour and a half. Waiting areas was nice. I will continue to come here if they keep up the good service. More

by angeld66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

Helpful
March 14, 2024

You can never get an appointment when you need one. Once there you still have to wait. Then when it’s time to check out the cashier is always so rude. She really shouldn’t work with people. I also don’ More

by joiharris17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mayweather Shorter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2024 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
March 14, 2024

Overall, very clean and a variety of amenities. Service person responded to my inquiries right away. More

by PRISSYRN123
Recommend Dealer
Yes
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Mar 15, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
March 14, 2024

I found my experience with buying very good and Mr Sanchez made it a very smooth and easy process.We like the deal we and think it’s a great value. The one negative think was the overall car detaili More

by VINCE_ORDZOWIALY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezequiel Sanchez
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Mar 14, 2024 -

Family Hyundai responded

Vince, Thanks for sharing about your experience with Family Hyundai. Ezequiel and our team appreciate your business and hope to see you again soon!

Helpful
March 14, 2024

Great people to work with. Thanks The quality of work is excellent. Car was clean when returned. More

by JEROMEYOUNGWIRTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Family Hyundai responded

Jeromy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

Helpful
March 13, 2024

I had the best deal on my car. The service was excellent, and I really appreciate it. They were willing to answer any questions that I had, and I love that. More

by Janine.seitz99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Palomares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Family Hyundai responded

Thanks, Janine, for your feedback on your recent visit to Family Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

Helpful
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