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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,265 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,265 reviews

April 21, 2023

Very good experience always Collins is amazing. The rest of the service is great. I will continue going there. More

by ACRAWFORD60426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer, Sonata Bartkus
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Apr 22, 2023 -

Family Hyundai responded

We are very happy to hear that Colin and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 20, 2023

They do great work here. However, sometimes it can be hard to get an appointment. More

by JASHELOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
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Apr 20, 2023 -

Family Hyundai responded

Thanks for sharing your experience with Family Hyundai. Eric and our team appreciate your business and hope to see you again soon!

April 20, 2023

Nice ,clean and friendly customer service was excellent they took there time and answered all of my questions and gave me a little good advice More

by Sherrireed2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

April 20, 2023

My daughter and I were motivated buyers due to her car being hit from behind and her insurance determine the car as totaled. Hyundai had a selection of new Tusci’s s and we have used Family Gyundai for th More

by harrbish632111
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 20, 2023

On time texting very good service. Answered all my questions about my cars coolant issue. More

by JRDELEON515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Apr 21, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 20, 2023

Closes one to my home. First time at the service dept. They were very thorough. More

by b_douglas1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
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Apr 21, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 19, 2023

My experience was wonderful! I am very satisfied with my purchase. I felt Kristi and Family Hyundai took great care of me. More

by taneika.warner@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kristi
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Apr 19, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 19, 2023

The Service area at the dealership is excellent! I only bring my vehicle to them for attention and have done so for the past 12 years. More

by BEVERLY.KOMERS@PROVENA.ORG
Recommend Dealer
Yes
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Apr 19, 2023 -

Family Hyundai responded

Beverly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2023

Mark was great i would recommend to family and friends. Family Hyudani doesn't really negotiate price oranuthing for that matter More

by JENNYK4362
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Family Hyundai responded

Thank you for this feedback. We truly appreciate your feedback and will share your comments with the team.

April 19, 2023

They promised that they would have car done the same day and they did great service More

by REDEYE60441
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
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Apr 20, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Eric and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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