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Family Hyundai
Tinley Park, IL
9,264 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,264 reviews
April 08, 2023
Radio stopped working. Upon inspection dealer had Hyundai engineer update head unit software which resolved the issue. Before pickup a mysterious dent appeared in the hood Upon inspection dealer had Hyundai engineer update head unit software which resolved the issue. Before pickup a mysterious dent appeared in the hood while still on the dealer lot. Received no pushback from service which had the dent successfully removed in days at no cost to me while providing a loaner. Also delivered the repaired car to my home. Top notch service and accountability. More
by UCIRV2
Verified CustomerEmployees Worked With
PJ Smith, Eric Kratschmer
April 08, 2023
Collin is always helpful and kind. I always experience great service. It is very difficult to get an appointment in a reasonable time. Over last summer I had to take my car to Fulle I always experience great service. It is very difficult to get an appointment in a reasonable time. Over last summer I had to take my car to Fuller’s for repair because it was going to be 2 months before I could get an appointment. Can we give some kind of priority to the loyal Family Hyundai customers first for service and then those from other dealers? I have purchased two cars from Family Hyundai. More
by AMND7
Employees Worked With
April 08, 2023
Wonderful, everyone was responsive and helpful. I cannot say enough great things. Thank you. Melanie schaefer I cannot say enough great things. Thank you. Melanie schaefer More
by M16SCHAEFER
Employees Worked With
April 08, 2023
The service here is superb and attentive to their customers. Really enjoyed the comfort and coffee. Thank you customers. Really enjoyed the comfort and coffee. Thank you More
by Jobkabnet5780
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
April 08, 2023
As promised the service department provided us with weekly updates regarding the status of the car repair. weekly updates regarding the status of the car repair. More
by skylarlane12
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
April 07, 2023
Great dealership, friendly service. It's too far from my home, but I would give them 9 out of ten. Only because of the distance and occasional wait time It's too far from my home, but I would give them 9 out of ten. Only because of the distance and occasional wait time More
by carjet49
Employees Worked With
April 07, 2023
Matt was very courteous and informative and relating what I need to know and exactly what they were going to do and how long it would probably take I need to know and exactly what they were going to do and how long it would probably take More
by SAGAEHD
Employees Worked With
I thought his name was Matt
April 07, 2023
Pretty nice people,great job keep it up. The employees were very helpful and nice. The employees were very helpful and nice. More
by RUNNIGHORSE598
April 07, 2023
Service is excellent. Salesmen are professional and polite. Showroom is clean and organized, even though there is some rehab going on. Salesmen are professional and polite. Showroom is clean and organized, even though there is some rehab going on. More
by MIKE C
Employees Worked With
