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Family Hyundai
Tinley Park, IL
9,338 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,338 reviews
April 10, 2022
Larry my sales man is awesome. Very helpful whenever I need help or call. He still continues to be very nice and helps me fix any issues Very helpful whenever I need help or call. He still continues to be very nice and helps me fix any issues More
by LACREASHADBUSH
Verified Customer
April 09, 2022
Long wait for a service date but thoroughly satisfied with my visit to the dealer's service department. with my visit to the dealer's service department. More
by DCASTROGIOVANI
April 09, 2022
Service was outstanding and listened to the problem I was having. And setup appointment to fix it. having. And setup appointment to fix it. More
by MARJR1958
Employees Worked With
April 09, 2022
Person I spoke to for scheduling said recall appointment would take 30 minutes. Service manager first couldn’t find the vehicle in the system, then said there were 5 recalls not 1, then said it takes 30 min would take 30 minutes. Service manager first couldn’t find the vehicle in the system, then said there were 5 recalls not 1, then said it takes 30 minutes just to get checked in and assigned to a tech. Said I was looking at least 90 minutes. Only good part of the experience was Frank the porter who drove me to work and picked me up when car was ready. Oh and the service manager was mistaken, only 1 recall after all. But still took 2 hours. More
by Sam C
Employees Worked With
Frank
April 09, 2022
The service department is very efficient and give a pretty accurate estimate on how much time they will need your vehicle to service. They are not pushy but presented to me options that my car may need pretty accurate estimate on how much time they will need your vehicle to service. They are not pushy but presented to me options that my car may need or use. More
by tonygo
Employees Worked With
April 08, 2022
Dropped my car off and my car was not serviced in over a week so I removed my car week so I removed my car More
by TMAC82789
Employees Worked With
April 08, 2022
I told Tom in service about how my mother was having some medical procedures and he did his best to get my car service ASAP. I was able to attend to my mother’s care. medical procedures and he did his best to get my car service ASAP. I was able to attend to my mother’s care. More
by RAECHELLSS
Employees Worked With
Tom Salin
April 08, 2022
First time there excellent service and plenty of help to take care of customers my advisor was Bryan very pleasant and caring person. Thanks for the great experience. take care of customers my advisor was Bryan very pleasant and caring person. Thanks for the great experience. More
by ajgajs4ever
Employees Worked With
Bryan Schultz
April 08, 2022
Always provides great service. Courteous and Friendly staff. Waiting area and bathrooms are always clean. Love the fact that they wash your car before giving it back to u. Only do Courteous and Friendly staff. Waiting area and bathrooms are always clean. Love the fact that they wash your car before giving it back to u. Only downside is prices for svs are little inflated. I would definitely recommend them to family and friends. More
by CFARMERDURHAM
Employees Worked With
April 08, 2022
Very good dealer, if your buying or bringing in for service. Staff very good also. service. Staff very good also. More
by ZEMSTA
Employees Worked With
