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Family Hyundai
Tinley Park, IL
9,271 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,271 reviews
February 02, 2022
Very pleased with service even though I had to wait 2 no too get appt. Young man at service desk was very pleasant and helpful. I was able to make my next appointment at this time. too get appt. Young man at service desk was very pleasant and helpful. I was able to make my next appointment at this time. More
by CHARGEO74
Verified CustomerEmployees Worked With
Matthew Casey
February 02, 2022
The salesman Jerry Lacy was very helpful, knowledgeable, courteous and attentive to all my needs. courteous and attentive to all my needs. More
by lucaskool
Employees Worked With
February 02, 2022
Amazing customer service! They Went above and beyond for me. Very helpful and answered all my questions concerning my (Service). I believe they had my best interest at heart and found the best coverage for me. Very helpful and answered all my questions concerning my (Service). I believe they had my best interest at heart and found the best coverage for me at a very good price. More
by jgrigas00
Employees Worked With
February 02, 2022
With today’s modern technology I find it hard to believe they couldn’t get the phone numbers right and they kept calling the wrong phone number. That is so annoying when you repeatedly give them the right p they couldn’t get the phone numbers right and they kept calling the wrong phone number. That is so annoying when you repeatedly give them the right phone number to call and they can’t get it straight and it’s everyone else’s fault except the person who is in charge of handling the situation. More
by PAUL.MCDONOUGH99
Employees Worked With
February 02, 2022
The service department is always efficient with getting the my 3 vehicles serviced properly and quickly. the my 3 vehicles serviced properly and quickly. More
by COLLEEN1222
Employees Worked With
February 02, 2022
I had my car towed to the dealership on Saturday because it wouldn’t start, had to keep calling to get updates on what was wrong, finally got an update on Tuesday letting me know that I needed a starter whi it wouldn’t start, had to keep calling to get updates on what was wrong, finally got an update on Tuesday letting me know that I needed a starter which the part wasn’t in stock and I was told it may not be in stock for 1 to 2 weeks. My car is my only means of transportation so that wasn’t going to work for me so I had to have the car towed somewhere else and the work was done, very disappointing that I had to pay $99 dollars for the diagnostics test I’ve bought all three of my cars from family Hyundai not sure if I will buy from them again, didn’t really feel like family to me. More
by dugzgirl98
February 02, 2022
Always Accommodating with Great Service work is also done in a timely fashion when waiting. I have purchased 3 Vehicles from them. So far So Good 😁 in a timely fashion when waiting. I have purchased 3 Vehicles from them. So far So Good 😁 More
by sblack216
February 01, 2022
Can’t say enough good things. Love our beautiful new 2022 Elantra SEL Many thanks! Elantra SEL Many thanks! More
by JANS.PERSONAL
February 01, 2022
They were very pleasant and the customer service was excellent. I recommend them very highly. I was greeted with a smile by every employee. excellent. I recommend them very highly. I was greeted with a smile by every employee. More
by nevans7703
Employees Worked With
