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Family Hyundai

Tinley Park, IL

4.4
9,343 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,343 reviews

May 08, 2020

Great service Amazing service. They picked up my car for an oil change. I''m 84 and not leaving my house because of the pandemic . Called my salesman {Ricky Gushi} More

by evkirscher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who help with this in service, he called when they were thru, but I can't remember his name.
May 09, 2020 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 07, 2020

Excellent service as always With everything that is going wrong during the Pandemic, you could excuse any inconvenience in obtaining service, but this was not true for my appoint More

by EDWARDSCULLY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 07, 2020 -

Family Hyundai responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

May 07, 2020

A very Big Thank You! to Larry Edwards, Al Pellizzeri, Leon Goldman for Excellent Customer Service.. I really appreciate the professionalism, kindness, help, and patience. CCarter More

by CCarter
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Goldman
May 07, 2020 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again.

May 07, 2020

Great Service Experience Tom Salin was great both time I brought my car in for services he had everything all together which made my wait fast and efficient. More

by SONJE3DMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
May 07, 2020 -

Family Hyundai responded

We are very happy that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2020

Great dealership and even better pricing! This is my second time purchasing a vehicle from them. We were treated very nicely by the salesman Chris and by the two financing men as well. I felt bad for as More

by KRISTINBERG1981
Recommend Dealer
Yes
Employees Worked With
Christopher Powers, Joe Panici, Leon Goldman
May 07, 2020 -

Family Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well with Chris and hope you enjoy your new vehicle. We truly appreciate your loyalty and your feedback!

May 07, 2020

Great service! my issue was with my bluetooth cell phone connection and the problem was taken care of very quickly and painlessly by Eric. He knew immediately what More

by joewachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
May 07, 2020 -

Family Hyundai responded

We're happy to hear that Eric was able to assist you. Thank you again for choosing Family Hyundai. We look forward to having you as one of our valued customers for many more years to come!

May 07, 2020

Long wait!☹️ I had a 9:30 am appointment. Arrived at 9:15 am got checked in. At 11:05 am came and said it was ready. Just had to pay for it and my Hyundai ne More

by NICKKRISTYSMITH
Recommend Dealer
Yes
Employees Worked With
Brian
May 07, 2020 -

Family Hyundai responded

Hi Nick & Kristy, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

May 07, 2020

Excellent service My salesperson Mark Holder was fantastic and patient. I would definitely buy anything from him again. The warranty, insurance and the finance people More

by hazelb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Panici
May 07, 2020 -

Family Hyundai responded

We appreciate your kind words! Thank you for mentioning our staff member who was able to help make your experience so great!

May 07, 2020

Always amazing customer. I appreciate that. No long wait time. Service people are nice all the time. Hyundai keeps me on track with servicing my car. More

by PATRICIAANN.MASON
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
May 09, 2020 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

May 06, 2020

Buying Santa Fe Good experience, The purchase was fast and Ricky went over the car nicely. The only comment I will have that they didn't clean this car over very goo More

by evak2691
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience working with Ricky. We hope you will continue to enjoy your new Santa Fe!

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