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Family Hyundai

Tinley Park, IL

4.4
9,331 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,331 reviews

January 19, 2020

Splash shield reinforced We needed the splash shield reattached to the frame of the car. They not only were able to take us in right away, they did the work promptly and effic More

by JMILL53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 22, 2020 -

Family Hyundai responded

Thank you for your kind words! It makes us happy to know that providing our customers with the best services we can offer is paying off. If there is any other way we can help you, don’t hesitate to reach out.

January 19, 2020

Had a great experience with Adam and Joe the finance manager both are really nice guys and they helped us very quickly because I was in a rush and they understood that and I knew what I wanted so they t More

by ZAKIHAJ49
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Jan 22, 2020 -

Family Hyundai responded

We appreciate your kind review! Thank you for mentioning our staff members, Adam and Tom, who were able to help make your experience wonderful!

January 19, 2020

Family Hyundai is a good name for this dealership The sale rep. Jerry was extremely kind and patient. He took his time and listen to my needs, to get me the car color also one I could afford. He didn More

by SHARRON20061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Family Hyundai responded

We appreciate your kind review! Thank you for mentioning our staff member, Jerry, who was able to help make your experience wonderful!

January 19, 2020

62,000 mile check up. Great service. I needed a rental and Crystal made sure I got a car that fit my needs. Thank you for fast and efficient service. More

by WCVICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Jan 22, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

January 19, 2020

Carlos was great to work with. Made the process speedy and painless. I had done a lot of research myself and didn't feel pressured into anything except what I knew I wanted, which was welcome More

by SARAHMUNLEY
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Family Hyundai responded

We appreciate your kind review! Thank you for mentioning our staff member, Carlos, who was able to help make your experience wonderful!

January 18, 2020

Courteous service, nice waiting room with refreshments, paperwork documented showing work done and work was done quickly plus a car wash which I really needed More

by Borinsteins
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Family Hyundai responded

Thank you, your business means a lot to us. We appreciate that you mentioned Colin and his wonderful work!

January 18, 2020

Good service. Explanations are clear and easily understandable. My car is in excellent condition because of regular service at Hyundai. I trust the service that Hyundai performs on my vehicle. More

by JOZZIAB
Recommend Dealer
Yes
Employees Worked With
James Rich
Jan 22, 2020 -

Family Hyundai responded

! It makes us happy to know that providing our customers with the best services we can offer is paying off. If there is any other way we can help you, don’t hesitate to reach out.

January 18, 2020

Excellent! Ryan was friendly, very helpful and knowledgable. We did not feel pressured to make a purchase in any way. Overall a great experience. Will definit More

by EES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Prindle
Jan 22, 2020 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

January 18, 2020

Issues making appointment online and over phone. Finally did via email. Just got email I'm overdue for maintenance I was told to get later. More

by MDJ
Recommend Dealer
No
Employees Worked With
Whoever manages website, phone directory, and email reminders
Jan 22, 2020 -

Family Hyundai responded

Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention.

January 17, 2020

Maintenance Went in for an oil change was also told need 30K maintenance needed. Maintenance for the work wasn't cheap but service advisor work with me and offere More

by levyluna01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz
Jan 22, 2020 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

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