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Family Hyundai
Tinley Park, IL
9,331 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,331 reviews
January 14, 2020
Great service ! I came in without an appointment on a Saturday to have air added to my tires and have the low tire indicator light turned off. Colin wrote everything I came in without an appointment on a Saturday to have air added to my tires and have the low tire indicator light turned off. Colin wrote everything up and had me in and out in 1/2 hour. Very pleased !! More
by Linda J.
Verified CustomerEmployees Worked With
January 13, 2020
Our favorite place!We called on Saturday morning with a Our favorite place! We called on Saturday morning with a car problem. We were able to bring our car in and 3 hours later all was fixed. Our favorite place! We called on Saturday morning with a car problem. We were able to bring our car in and 3 hours later all was fixed. More
by potempa2
Employees Worked With
Tom Salin
January 13, 2020
Kristi & the rest of the sales team as well as the finance team went above & beyond to give me the best deal for my new car! finance team went above & beyond to give me the best deal for my new car! More
by S.ALEXSALDIVAR
January 13, 2020
Very friendly service department. I had oil change and brakes done. Only had to wait a few hours. Waiting area very clean and comfortable! Very happy! brakes done. Only had to wait a few hours. Waiting area very clean and comfortable! Very happy! More
by cloney.cassell
Employees Worked With
Mike Majchrowicz
January 13, 2020
Service is very fast and honest. Kristi always helps and I love her. Thank you very much for all the help. Will definitely come back. I love her. Thank you very much for all the help. Will definitely come back. More
by ekellyuno
January 13, 2020
Friendly, clean and efficient Had my 75,000 mile maintenance completed. The waiting area was clean and comfortable. The service specialist, Tom, was cordial and listened to all I Had my 75,000 mile maintenance completed. The waiting area was clean and comfortable. The service specialist, Tom, was cordial and listened to all I had to say about what was happening with my car. He reviewed the costs before anything was started and gave me an idea on how to save a few dollars for a minor connection. As always a great service department. More
by NKAVALES51
Employees Worked With
Tom Salin
January 13, 2020
Great Overall Expereince My husband brought my 2013 Hyundai Sonata for updates and while waiting took a look at the new 2020 Hyundai Sonata Limited. Alex was very knowledgeabl My husband brought my 2013 Hyundai Sonata for updates and while waiting took a look at the new 2020 Hyundai Sonata Limited. Alex was very knowledgeable and helpful from the first meeting to the moment I left with my new car. Everybody we worked with and the new car are all exceptional. Thank you for a great buying experience. More
by Angela D
Employees Worked With
Alex Baszaral & Amy
January 13, 2020
My experience at family Hyundia has always been great . Larry Edwards is a outstanding salesman . When dealing with the service department Phil was always pleasant and Tom salins Larry Edwards is a outstanding salesman . When dealing with the service department Phil was always pleasant and Tom salins More
by SHELIAECHOLS
January 13, 2020
Awesome customer service; a dealership that truly cares about its patrons and the cards they drive. Brian; Mike and the whole team of CS are wonderful. about its patrons and the cards they drive. Brian; Mike and the whole team of CS are wonderful. More
by Disbman123
January 12, 2020
I've always received the best in customer service. I've had an issue with my windshield & Tom will help me take care of it this week. Also, my wheels have some slight damage & Al is going to address this i had an issue with my windshield & Tom will help me take care of it this week. Also, my wheels have some slight damage & Al is going to address this issue as soon as possible. More
by TMCHUGH426
