Back

Family Hyundai

Tinley Park, IL

4.4
9,335 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
Contact Dealership

8101 W 159th St

Tinley Park, IL

60477

Directions

By Type

Showing 9,335 reviews

November 27, 2019

just great can in for oil change and was in and out in just 45 minutes. JUST GREAT. how many times can I write the words Great More

by loriez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Dec 02, 2019 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

November 27, 2019

Long wait I had to wait over an hour for a oil change that I had an appointment for. I believe appointments are still made so you can avoid waiting. More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall the name of the employee I worked with.
Dec 02, 2019 -

Family Hyundai responded

We are sorry for the delay! Please let us know if there is anything that we can do for you.

November 27, 2019

Awesome experience! This is the second Hyundai that I have purchased from Family and I could not be happier! The overall experience was painless! Everyone involved was ha More

by TBUTUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

November 27, 2019

Relax after you drop off your vehicle. The best service team ever. Drop off your car and relax. They remembered my name. All points inspection. Free loaner that's usually new and hot. More

by Auma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

November 26, 2019

Always amazing service! I came in for a routine oil change. When I checked in I was told that there was a recall on my car. I asked why and everything was explained to me and More

by CCATS704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

November 26, 2019

A job well done! Valet was on time both ways. Loaner was great. Car was sent in for a recall. So car is running fine. Big scent of burning oil in and out side of car. More

by CHORNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

November 26, 2019

Great experience Everyone was pleasant and all the work plus some was done in a timely manner. It was a great experience. I will come back to see if I can purchase ano More

by FIRE3307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall her name in the service area.
Dec 02, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that your experience at our dealership was wonderful.

November 26, 2019

SERVICE The experience was great as usual. I will always bring my vehicles into Family Hyundai for all service needs. Prompt, courteous service at a fair pric More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN
Dec 02, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

November 26, 2019

Waste of Money I brought my car on Friday morning around 9 am to get checked out. I had to leave it at the shop and Uber to work ($25.58) since they were backed up, More

by Cris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
James
Dec 02, 2019 -

Family Hyundai responded

Chris, we sincerely apologize for the level of service you received. The frustration you encountered due to the lack of communication and professionalism is understandable and your experience is unacceptable. Please feel free to call our Service Manager, TJ Schmitt at 888 - 834 - 9474. Thank you.

November 25, 2019

I was disappointed in the service. My low tire pressure appeared. I made an appointment and brought my car in for service. I was told that the tires were ok. Two days later the light we More

by nmacmullen
Recommend Dealer
Yes
Employees Worked With
Crystal
Dec 02, 2019 -

Family Hyundai responded

We apologize for the lack of service that you received at our dealership. Please feel free to reach out to TJ Schmitt, our Service Manager. You can reach him at 888 - 834 - 9474. Thank you.

...
685
...