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Family Hyundai
Tinley Park, IL
9,329 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,329 reviews
November 07, 2019
Really friendly Service writer was friendly, and job was done really fast. Did not have make an appointment. Will definitely return for service. Will recommend friend Service writer was friendly, and job was done really fast. Did not have make an appointment. Will definitely return for service. Will recommend friends and family to Family Hyundai. More
by REYESHECTOR0618
Verified CustomerEmployees Worked With
Crystal Duran
November 07, 2019
Service Always received great service at Family. Had a little wait for my service but, service was good. My service associate (James Rich) was friendly and u Always received great service at Family. Had a little wait for my service but, service was good. My service associate (James Rich) was friendly and understood my car needs. More
by MWALKER7148
Employees Worked With
James Rich
November 07, 2019
Dealership was AWESOME Family Hyundai was so friendly,so professional, the men I dealt with such as T J the service manager Al Pellizzeri,an Skip the sales guy couldn't have Family Hyundai was so friendly,so professional, the men I dealt with such as T J the service manager Al Pellizzeri,an Skip the sales guy couldn't have been more friendly I would ,an have recommended these guys to friends of mine More
by DANIELBLAKE5779
Employees Worked With
Other Employees :
T J sevice manager was truly outstanding
November 07, 2019
New car purchase Overall everything was great. The only thing I can say is the wait time to sign paperwork was ridiculously long. We waited over 2 1/2 hours. On a Wedn Overall everything was great. The only thing I can say is the wait time to sign paperwork was ridiculously long. We waited over 2 1/2 hours. On a Wednesday evening we did not expect that nor were we told it would take that long. Once in the finance office it went rather quick but waiting for so long with no explanation was terrible. More
by HEIDBREDER1969
Employees Worked With
November 07, 2019
Colin was my service writer. He’s always great. He’s very helpful and informative regarding what my car needs as well as options and priorities. was my service writer. He’s always great. He’s very helpful and informative regarding what my car needs as well as options and priorities. More
by ALFRYCH
Employees Worked With
November 07, 2019
Very Helpful Family Hyundai has always taken care of me and my service needs. Colin Simmons has outstanding customer service and is always very helpful and explain Family Hyundai has always taken care of me and my service needs. Colin Simmons has outstanding customer service and is always very helpful and explains things well. More
by SCOTTCBLOOM
Employees Worked With
November 07, 2019
I was able to get in right away for scheduled appointment and work was completed in less time than given. Enjoyed conversing with sales people during my wait. Would you consider having hot chocolate out du and work was completed in less time than given. Enjoyed conversing with sales people during my wait. Would you consider having hot chocolate out during these cold months for non-coffee drinkers? I do not have sales receipts More
by Ioniq Driver
November 06, 2019
Service Advisor Tom Salin is absolutely the BEST. I made oil change appointment for 7am, Tom checked me in and quickly prepared the paperwork, checked for any pending services. Done in 45 minutes. I made oil change appointment for 7am, Tom checked me in and quickly prepared the paperwork, checked for any pending services. Done in 45 minutes. More
by Fishing Joe
Employees Worked With
Tom Salin
November 05, 2019
Great experience For my daughters first car shopping experience Austin made it a great one for her. He was so polite and extremely professional! He said he would make For my daughters first car shopping experience Austin made it a great one for her. He was so polite and extremely professional! He said he would make the deal happen and he was true to his word and we got a great deal on a 2019 Hyundai Elantra GT. He was so friendly and so fun to work with. Definitely recommend him to friends and family. More
by APRIL01
Employees Worked With
AUSTIN OSAS
November 05, 2019
New car Great experience with Ricky. He gave us great service and let us tryout different cars to see what we like to buy. Thank you Ricky Great experience with Ricky. He gave us great service and let us tryout different cars to see what we like to buy. Thank you Ricky More
by TDDYSTEVENS
Employees Worked With
