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Family Hyundai

Tinley Park, IL

4.4
9,405 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,405 reviews

November 04, 2019

Oil change I brought my 2019 Santa Fe for service and the entire process from making an appointment to the service writer taking my information and the service i More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Salin
Nov 04, 2019 -

Family Hyundai responded

We are happy to hear that your experience at Family Hyundai was smooth and efficient.

November 04, 2019

7,000 MILE NEW CAR OIL CHANGE Everything went well. I got great feedback and explanations of an additional service I needed on my passenger seat belt sensor. Got my full service More

by Repeat Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe James Rich was my Service Advisor. I usually get Tom
Nov 04, 2019 -

Family Hyundai responded

Thank you for your detailed feedback!

November 04, 2019

Service Department analyses. My.vehicle was serviced in a timely manner with a thorough explanation of recommended repairs. Colin was very professional and courteous in explainin More

by PATRUPTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Family Hyundai responded

We are happy to hear that your experience was great! Thanks for mentioning Colin and his professionalism.

November 03, 2019

The dealer takes care of your needs on your car. They let you know if something else is due or mat e wrong when you go in for what ever it maybe More

by N/A
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Family Hyundai responded

We appreciate the feedback! Thank you.

November 03, 2019

my oil change experience upon arrival i mentioned to jim that i had a postem sticker on the steering wheel..please donot adjust the seat...same sticker worked good last oil ch More

by robertbasso37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim rich and the unknown latin tech.who saved the day.
Nov 04, 2019 -

Family Hyundai responded

We’re normally known for our exceptional attention to detail, and we regret that we missed the mark! Thank you for the detailed review, Robert.

November 03, 2019

Service done well Brian was very helpful getting my tire repaired. Also was a great help to let me drive my vehicle home to care for family members. And return to have More

by OLARRYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki
Nov 04, 2019 -

Family Hyundai responded

We are glad to hear that Brian was able to assist you, thank you!

November 03, 2019

Oil change Dropped my car off for an oil change-no appointment on a Saturday morning. They were polite, efficient, quick & in and out quickly for pick-up. More

by barko69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didnt take names
Nov 04, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai!

November 03, 2019

Excellent timely service Every time I service my vehicle at at Family Hyundai everyone is so courteous, and the timeliness of the service is great. Great dependable staff, and More

by DWIELGUS82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki
Nov 04, 2019 -

Family Hyundai responded

Thank you for the positive feedback!

November 03, 2019

Jerry was great, but that’s where the pos. experience ends Working with Jerry was great. But having to wait 2 hours to go into the Financing office, to buy a car we were paying all cash for and not financing, More

by STATEN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Family Hyundai responded

We’re normally known for our exceptional and efficient service, and we regret that we missed the mark. We apologize for the inconvenience.

November 02, 2019

Don't Go Anywhere Else!!! I have been a customer here for several years and have gotten to know the sales people as well as the service center employees. They take great care More

by KIMMANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ
Nov 06, 2019 -

Family Hyundai responded

It has been a pleasure serving you for all these years. We appreciate your business and thank you for your kind words!

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