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Family Hyundai

Tinley Park, IL

4.4
9,339 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,339 reviews

October 14, 2019

Enjoyable George”Skip” and the whole Family Hyundai team were a pleasure to work with and made the car buying experience a pleasant one. I would definitely reco More

by LEOC0328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Family Hyundai responded

Thank you, we really appreciate the compliments. A pleasant experience at Family Hyundai is what we strive for all of our customers and we are glad that you experienced the same!

October 14, 2019

Excellent Service Clean shop, timely service, attention to detail, convenient hours of service. Would recommend Family Hyundia for both great selection and personable More

by emcdow4113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Oct 16, 2019 -

Family Hyundai responded

Thank you for your kind review! We are happy to hear that your experience was great during every step of the process.

October 13, 2019

Quick service. Had no appointment. Called on a Saturday late in the morning and they were able to get me in and took care of me in a very reasonable time. I appreciate it. More

by BWPACIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Oct 16, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai!

October 13, 2019

Oil change I wish they vacuumed the car or dried it after the wash. Otherwise everything was great. Very busy waited about 1.5 hours even with an appointment More

by chellmommy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Family Hyundai responded

Thank you for being patient with us! We appreciate your honest feedback.

October 13, 2019

always takes too long for anything No reason to take an hour for an oil change. Don’t think they filled my tires psi is the same as when I came in. Told me my car was ready so I went se More

by ALLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal Duran
Oct 16, 2019 -

Family Hyundai responded

Allison, we are sorry that you had a negative experience with our service department. Our goal is the total satisfaction of our customers and to provide a positive experience. We would like to get more details about your visit. Please contact our General Manager, Graham Watson at (708) 444-7100 at your earliest convenience.

October 13, 2019

Bought Car Austin Osas salesman was excellent. He found the car I wanted at a good price. Not pushy and answered all my questions. Ask for Austin More

by JKUNZ8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Osas
Oct 16, 2019 -

Family Hyundai responded

We are glad to hear about your positive experience at Family Hyundai. Thank you for mentioning Austin!

October 13, 2019

Over all a very good experience. Second time I have purchased a Sonata at Family Hyundai! Family Hyundai is where I had all of the maintenance work done on my first 2007 Sonata. More

by Claudia Nolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex-Salesman and Joe-signed all contracts with him., Mike Majchrowicz
Oct 16, 2019 -

Family Hyundai responded

It has been a great pleasure serving you all through these years! We appreciate your loyalty.

October 13, 2019

Excellent Service Needed to bring my car in for a vehicle recall. Tom, the service was very courteous and helpful. Recall was performed in a less time that I thought i More

by krunchzak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 16, 2019 -

Family Hyundai responded

Thank you for the positive feedback! We are glad to hear that your vehicle recall was completed in a timely manner.

October 13, 2019

Quick,efficient,affordable. I had an appointment for oil change at 9:45 all taken care of by 10:30. Car washed . Brian informed me of any issues, all good! More

by MARVELMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ramoki
Oct 16, 2019 -

Family Hyundai responded

We are glad to hear that your appointment was quick and efficient! Thank you for choosing Family Hyundai.

October 13, 2019

Wonderful! Everything from the beginning when Chabasco greeted us at the door to the finalization of the sale was easy , comfortable and quick .We were very ha More

by JUDIBRAZAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chabasco Elston
Oct 16, 2019 -

Family Hyundai responded

Thank you for the kind words! We are glad to hear that your experience at Family Hyundai was wonderful.

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