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Family Hyundai

Tinley Park, IL

4.4
9,338 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,338 reviews

October 11, 2019

company recall for programming update. Fast, efficient. Nice people, professional, gave me an estimate of cost and time, Cost was -0- due to recall. Time was spot on as an estimate. And the vehicle runs gre More

by pastorag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 16, 2019 -

Family Hyundai responded

We are happy to hear that your vehicle is running great again! Thank you for choosing Family Hyundai for your service and recall needs.

October 10, 2019

The staff is always so nice and efficient! They always listen and handle the situation. I’m so happy to do business with Family Hyundai! More

by KATBRAT87
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Oct 16, 2019 -

Family Hyundai responded

Kat, we enjoy doing business with you too! Thanks!

October 10, 2019

Quality service Family Hyundai has good service. Employees are always courteous. They treat you like family & listen to your needs. Service always does exceptional wo More

by HELENAMMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Family Hyundai responded

Thanks, Helen! We love to hear about our employees' exceptional work!

October 10, 2019

Great Experience Colin is always a pleasure to work with ,he was very professional, nice and knowledgeable. He is very detailed in his explanation. I actually enjoy br More

by HENDERSONROBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Thank you for your kind words! We appreciate it.

October 10, 2019

Friendly service My car is 10 years old. But they treated me like it was brand new. Crystal was very helpful in helping me choose the services and repairs I needed. T More

by GRACE GARCI A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal was great
Nov 13, 2019 -

Family Hyundai responded

On behalf of us at Family Hyundai, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

October 10, 2019

Excellent and caring service Family Hyundai earns their reputation as the #1 Hyundai dealer in Chicagoland because of their very knowledgeable, honest, and hardworking employees. More

by Caroloneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The very nice receptionist, the man in parts department and a woman named "Candy?" that took a message for me., Mike Majchrowicz
Nov 13, 2019 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

October 10, 2019

Great service as usual Everything done as expected. Never any surprises. Tom always does a great job. Takes care of things and doesn't make you feel like you are a strang More

by GUMBY990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your kind words. Our staff at Family Hyundai appreciates your feedback!

October 10, 2019

Good New Car Dealer Experience Ondrae and his management team were easy to work with both within the dealership and on the phone. When the test driven car did not meet my expectatio More

by JIMARNOLD1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ondrae Mathews
Nov 13, 2019 -

Family Hyundai responded

On behalf of us at Family Hyundai, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

October 10, 2019

Great communication from Brian! Fixed in a day. Took coupon off after last minute. Easy pick up and drop off. Friendly and patient. Excellent service all around. Thank you More

by IRISHCOLLEEN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Oct 16, 2019 -

Family Hyundai responded

Thank you for your positive feedback!

October 10, 2019

Consistent Great Service Tom Salin and Colin Simmons are always pleasant and very efficient. Tom has been my tech the last two times and his service is consistently "10+". More

by angela67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 16, 2019 -

Family Hyundai responded

Angela, assisting you for the past few years has been a pleasure! Thanks for choosing Family Hyundai.

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