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Family Hyundai

Tinley Park, IL

4.4
9,278 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,278 reviews

September 27, 2019

purchase a newer Hyundai We wanted a Santa Fe, but we were not sure which way to go about purchasing, but Adam took his time with us and showed us several options and spent a More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in finance
Nov 13, 2019 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

September 26, 2019

Fair prices and no arrogance They really work within your budget.Friendly sales staff who do not pressure you like other dealers. Give them what you’re looking for and they’ll mak More

by Second time around
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Nov 13, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai!

September 26, 2019

Good service Thanks for the good customer service. Thanks for your understanding of my needs. The staff are very good at honoring the request of new customers More

by FEMOCHA3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike gee
Nov 13, 2019 -

Family Hyundai responded

Thanks for your review, we appreciate it!

September 26, 2019

Exceptional Jerry was great I will defiantly refer others to family Hyundai. His Knowledge of the vehicle and the overall experience was awesome. I love my new Sa More

by Francine Shelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Francine, thanks for your review! We appreciate your feedback and appreciate it.

September 25, 2019

Oil change Free oil change for new Santa Fe. My 3rd car from dealership. I always ask for Tom Salin for service. He is honest, forthright and customer focused More

by Trackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your honest and detailed feedback! We appreciate your kind words.

September 25, 2019

Fantastic Service!! I brought my car in for a renew paint sealant and side moldings after my fixed dent. Al was very helpful explaining how side moldings would protect m More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

September 25, 2019

Fun to buy a car at Family Hyundai! Worked with Mayweather Shorter on my last lease and this time it was even more fun. He is a gentleman in every way and made my experience a pleasure. More

by The Goose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your detailed review. We appreciate it!

September 24, 2019

Dream Car Secured Went into Family Hyundai to look at a Sonata and we saw a preowned Genesis. It was just returned from a lease. It needed some work to get it to cert More

by billburke0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri, Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your detailed review. We appreciate it!

September 24, 2019

Never again I took my Veloster in for repair and was treated very poorly. I will never take my car there again. $340 for repair of the same part they fixed a yea More

by HOLLY105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz
September 22, 2019

Autobody Detailing This dealership did a nice job on paint touch ups and resealing the exterior of my car. I was pleased and Al was very professional. More

by Special K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

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