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Family Hyundai

Tinley Park, IL

4.4
9,334 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,334 reviews

September 25, 2019

Oil change Free oil change for new Santa Fe. My 3rd car from dealership. I always ask for Tom Salin for service. He is honest, forthright and customer focused More

by Trackman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your honest and detailed feedback! We appreciate your kind words.

September 25, 2019

Fantastic Service!! I brought my car in for a renew paint sealant and side moldings after my fixed dent. Al was very helpful explaining how side moldings would protect m More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

September 25, 2019

Fun to buy a car at Family Hyundai! Worked with Mayweather Shorter on my last lease and this time it was even more fun. He is a gentleman in every way and made my experience a pleasure. More

by The Goose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your detailed review. We appreciate it!

September 24, 2019

Never again I took my Veloster in for repair and was treated very poorly. I will never take my car there again. $340 for repair of the same part they fixed a yea More

by HOLLY105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz
September 24, 2019

Dream Car Secured Went into Family Hyundai to look at a Sonata and we saw a preowned Genesis. It was just returned from a lease. It needed some work to get it to cert More

by billburke0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri, Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your detailed review. We appreciate it!

September 22, 2019

Autobody Detailing This dealership did a nice job on paint touch ups and resealing the exterior of my car. I was pleased and Al was very professional. More

by Special K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! Thanks for your positive feedback.

September 21, 2019

Very good experience with courteous folks. We were greeted upon arrival by Zarius and looked at the 2019 vehicles settling on the red Elantra. Everyone was extremely helpful and courteous keep More

by Ellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zarius....great emploee!!!
Nov 13, 2019 -

Family Hyundai responded

On behalf of us at Family Hyundai, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

September 21, 2019

Great service Tom Salin does a great job of servicing my Genesis, He is very pleasant, knows what he is doing and get the job done in the in the quickest time possi More

by JBSR77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

September 20, 2019

Oil change I brought the car in for an oil change and it was quick and easy. I called Tom back and asked if he could check my breaks, which he gladly did. More

by denisearkus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai!

September 19, 2019

They'll try to get over. Got an oil change a year ago, someone stole something out my car. Was told first oil change is free they kept trying to charge me. More

by unsatified coustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
forgot
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