Family Hyundai

New car Buying a new car was easy. Everything went very smooth. Customer service was great. I would highly recommend this dealer and Kristi to anyone I know. Buying a new car was easy. Everything went very smooth. Customer service was great. I would highly recommend this dealer and Kristi to anyone I know. More

Elantra GT N-Line I traded in my 2019 Jetta for an Elantra GT N-Line. I had a particular spec of the car that I wanted and I was blessed by the help of Alex Baszaral an I traded in my 2019 Jetta for an Elantra GT N-Line. I had a particular spec of the car that I wanted and I was blessed by the help of Alex Baszaral and the crew at Family Hyundai. I walked in and test drove a version of the Elantra GT N-line that they had on their lot and was really impressed. I was sick of my sedan and due to some work reasons, I no longer needed the sedan and wanted to return to a hatchback. I used to have a 2010 GTI and loved it but the new GTIs are extremely expensive and lack some of the tech Hyundai has to offer.I explained this situation to Alex and he was on it! Before I made up my mind, Alex allowed me to do my own searching without bombarding me with pushy sales calls which I greatly appreciate. Once I made my decision, unfortunately, Family Hyundai did not have the model I desired BUT Alex was able to find one in a dealer in Elgin. So, we worked out the details of the sale and what I was going to get for my trade-in and I left my Jetta there and was given a new Santa Fe as a loaner for a few days while they retrieved my car from Elgin. Three days later, my car came in. Alex notified me right away and I headed to the dealer. This may have been the coolest part of this experience. I was able to test drive the car from Elgin before I signed anything and was able to decide if I wanted to move forward or not. I fell in love with this car! It reminded me of my old GTI and then some. To put it simply, this car has everything you would want in a hot-hatch, dare I say. No, it does not have an LSD but I am not planning on racing this car. I am using this to drive the 10K miles that we all drive a year and I want that time to be fun, comfortable, nimble, have the utility of a hatch, and not have to take out a small mortgage to own one. The panoramic sunroof is absolutely insane in this car! It takes up the whole cabin, front and back! The premium audio is excellent, the ventilated seats are a feature I would not expect in a car in this class but it will be very handy in the summer! The first day I drove this car, I surprised me how well it handled and the torquey motor is just the right amount of pull and power, getting you up to driving speeds surprisingly quick! Fuel economy is better than advertised. Assuming the car is tracking the MPGs correctly, I am averaging 35mpg with around 60% highway and 40% city driving. I was expecting around 28mpg so that makes me very happy! Anyway, back to Alex and his team. The car came from the dealer in Elgin with some odd pinstripe and some door guards that I was given the option to leave or have them take off; chose the latter. I was appreciative of that! I signed my life away and I was headed home with my new car before I knew it! Alex was a pleasure to work with and to get to know. He called me a week later to follow up and I look forward to working with him in the future on other cars and service. Definitely go see Alex!!!!!!!!! More

Highly recommend... Go see Larry Such a great experience.. Treated us like family and worked to help us get into the vehicle we wanted.. Great staff ..truly made it a painless process Such a great experience.. Treated us like family and worked to help us get into the vehicle we wanted.. Great staff ..truly made it a painless process More

Friendly Everyone at the dealership was professional and kind. My only qualm would be to excessive pushing of the wheel and tire warranty and speed of service. Everyone at the dealership was professional and kind. My only qualm would be to excessive pushing of the wheel and tire warranty and speed of service. More

Customer Satisfaction The experience at Family Hyundai was good. I was satisfied with the customer service. The environment was professional. I wa able to leave with a gre The experience at Family Hyundai was good. I was satisfied with the customer service. The environment was professional. I wa able to leave with a great purchase. More

Great service They fix everything that is wrong. Explain everything that was wrong with it and what I need to fix it and the price of it. They fix everything that is wrong. Explain everything that was wrong with it and what I need to fix it and the price of it. More

EXCELLENT FANTASTIC EXPERIENCE GREAT PEOPLE VERY FRIENDLY AND EASY TO DO BUSINESS WITH. GREAT PRICES AND OVER ALL GREAT EXPERIENCE. WONDERFUL PRODUCT ALEX BALS FANTASTIC EXPERIENCE GREAT PEOPLE VERY FRIENDLY AND EASY TO DO BUSINESS WITH. GREAT PRICES AND OVER ALL GREAT EXPERIENCE. WONDERFUL PRODUCT ALEX BALSZARAL GREAT SALES MAN More

Satiafied Customer I was severely underwater on my 2017 Hyundia Sonata Hybrid and reached out to Ricky at Family Hyundai for help. I told him I wanted to lower my car pa I was severely underwater on my 2017 Hyundia Sonata Hybrid and reached out to Ricky at Family Hyundai for help. I told him I wanted to lower my car payment by x amount of dollars and he made it happen. He got me into an entry level Hyundia Elantra that fit my budget. Wish I had bought my first car here. Everything was great. I will tell everyone I know to go here if they are in the market for a new or additional vehicle. More

My experience with family Hyundia always been pleasant I been a customer of family Hyundia for many years i have a 2013 Hyundia Sonata this is my 4th Hyundia . The salesman are good,Service people are ple I been a customer of family Hyundia for many years i have a 2013 Hyundia Sonata this is my 4th Hyundia . The salesman are good,Service people are pleasant overall my experience has been nothing but good More

Very friendly and thorough I had a very good experience with my first scheduled maintenance on my new Santa Fe. I was easy and seamless. I will be back. I had a very good experience with my first scheduled maintenance on my new Santa Fe. I was easy and seamless. I will be back. More