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Family Hyundai
Tinley Park, IL
9,272 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,272 reviews
February 21, 2019
Service I recently had to get a new tire. I contacted the dealer Colin answered and told me he could get me right in! The service was done in a timely fashion I recently had to get a new tire. I contacted the dealer Colin answered and told me he could get me right in! The service was done in a timely fashion. I was onto my next task within the hour. Thanks Family Hyundai More
by vanese1430114
Verified Customer
February 21, 2019
Great Service I must say that I came into the dealership very upset but left a satisfied customer. Colin, my service advisor was very patient and made me feel like I must say that I came into the dealership very upset but left a satisfied customer. Colin, my service advisor was very patient and made me feel like confident that my issue would be fixed. Ben, my tech, showed me what was going on with car and quickly got everything done. I would definitely recommend this location to everyone! More
by CL011979
February 21, 2019
Friendly, helpful, safety first My visit was lengthy, as expected, but thorough and included necessary scheduled maintainace items for my vhicle. The waiting room was comfortable an My visit was lengthy, as expected, but thorough and included necessary scheduled maintainace items for my vhicle. The waiting room was comfortable and snacks were provided for my enjoyment. The customer representative updated me and consulted with me at several times during my stay. More
by HA6604
Employees Worked With
February 20, 2019
Oil change Perfect, except my car was left wet after the wash. This never happened before. I have had many oil changes here and the car is always cleaned AND dr Perfect, except my car was left wet after the wash. This never happened before. I have had many oil changes here and the car is always cleaned AND dried. More
by kkraft5401
Employees Worked With
Mike Majchrowicz
February 20, 2019
Oil Change Stopped in after work on a Monday for a oil change and within 30min I was in & out. Was hoping on a quick stop and was lucky to get it. Very friendly Stopped in after work on a Monday for a oil change and within 30min I was in & out. Was hoping on a quick stop and was lucky to get it. Very friendly staff and also helpful with future needs & maintenance of my vehicle. I also love the 31 point inspection included with the oil change, that’s why I only go to the dealership because they can provide more information concerning your vehicle. Family Hyundai in Tinley Park is the only place I’ll take my Hyundai for routine or maintenance of any kind... More
by MR.REGGIETILL
Employees Worked With
Jim
February 20, 2019
2nd survey I already left a 5 star for Tom at service a couple days ago but Ill go again. I needed work done on my car. Fortunately it was done under warranty an I already left a 5 star for Tom at service a couple days ago but Ill go again. I needed work done on my car. Fortunately it was done under warranty and Tom the service representative was a huge help. More
by Happy customer@@
Employees Worked With
Tom Salin
February 20, 2019
Oil change Since my former oil change my oil has been leaking - I told the gentleman when I came in that this was a problem and now since Saturday's oil change I Since my former oil change my oil has been leaking - I told the gentleman when I came in that this was a problem and now since Saturday's oil change I am still having this issue. More
by ruthwords
Employees Worked With
Not sure who checked me in and no one talked to me when I picked up the car.
February 20, 2019
Battery check and Fuel System Cleaning. I have been coming to Family since 2010 when I purchased my Sonata and have come regularly for my regular service. GREAT SERVICE AND COURTESY I have been coming to Family since 2010 when I purchased my Sonata and have come regularly for my regular service. GREAT SERVICE AND COURTESY More
by church3011
Employees Worked With
Mike Majchrowicz
February 20, 2019
Great Buying Experience Excellent place to work with. Kristi is wonderful. Would not hesitate to send anyone to her. She truly treats you like you are family and that is a Excellent place to work with. Kristi is wonderful. Would not hesitate to send anyone to her. She truly treats you like you are family and that is a great feeling More
by GUMBY990
February 20, 2019
Genesis g70 Larry was easy to deal with, and knowledgeable of the product. The selection was great. All the managers seemed more than willing to go the extra mi Larry was easy to deal with, and knowledgeable of the product. The selection was great. All the managers seemed more than willing to go the extra mile to make it a great experience. I am very happy with using them, and my purchase More
by RIFF
Employees Worked With
