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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,334 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,334 reviews

February 15, 2024

Excellent service! They were friendly, very knowledgeable, and made the car buying experience very easy. More

by CINLAP4
Recommend Dealer
Yes
Employees Worked With
Adam,Chris,Jason
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Feb 16, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 15, 2024

my third purchase of a Hyundai product, 2 santé fe and now a Tucson. all good More

by d4supt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai. We hope you enjoy your new Tucson!

February 14, 2024

I had a good experience from the beginning to end. It also didn't take all day to complete the transaction. Very professional on all levels, and no pressure to purchase other products. I highly recomm More

by Lisa1974
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Lisa, and we hope to see you again!

February 14, 2024

I had to have recall service. Service representative clearly explained what had to be done. Very good customer service. More

by KMAZAN5
Recommend Dealer
Yes
Employees Worked With
Kenneth Begeske
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Feb 14, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 14, 2024

Thanks ? ? He took the time to explain the work I needed done and why . More

by bryluvscats8
Recommend Dealer
Yes
Employees Worked With
Kenneth Begeske
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Feb 15, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Kenneth had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

February 13, 2024

My salesperson Kristi was wonderful! She answered all my questions. She was very helpful even after I purchased my car. More

by neanette
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Family Hyundai responded

Thank you so much for your kind words, Neanette, and for taking the time to leave us this wonderful feedback!

February 13, 2024

Answered all my questions, was polite and friendly Gave excellent customer service to me and showed me courtesy More

by pkscales2
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
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Feb 13, 2024 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

February 13, 2024

The customer service was good. The prices were too expensive. The workmanship was good. Thank you More

by ATALARICO7959
Recommend Dealer
Yes
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Feb 13, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 13, 2024

Waited a long time for the appointment then waited 30 minutes to check in. Otherwise everything was good More

by JOHNOB1
Recommend Dealer
Yes
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Feb 13, 2024 -

Family Hyundai responded

John, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

February 13, 2024

Had purchased a battery and had some recall work done. Service person was very accommodating. Work was done in about 2.5 hours. More

by Thomas Granoski
Recommend Dealer
Yes
Employees Worked With
IDK .I know he has been working there for awhile. He was at the first desk as you walk into the service writer area on the day I had the car serviced.
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Feb 13, 2024 -

Family Hyundai responded

Thomas, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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