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Family Hyundai
Tinley Park, IL
9,262 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,262 reviews
November 07, 2018
Had a great experience! Would highly recommend this dealership. As a first time buyer and someone who doesn't know much about cars Skip was extremely helpful and made me feel Would highly recommend this dealership. As a first time buyer and someone who doesn't know much about cars Skip was extremely helpful and made me feel right at home. Thanks! More
by kjblais
Verified CustomerEmployees Worked With
November 07, 2018
Second great experience at Family Hyundai Carlos was a great salesman. Knowledgeable, friendly, and personable. He answered all of our questions and gave us several options to choose from. Thi Carlos was a great salesman. Knowledgeable, friendly, and personable. He answered all of our questions and gave us several options to choose from. This was our second purchase from them and we'll buy from them again in the future. More
by Donyjai
November 07, 2018
Great Got an appointment same day. Wait wasn't long...customer service exemplary. I would recommend to others. I will be back for follow up services. Got an appointment same day. Wait wasn't long...customer service exemplary. I would recommend to others. I will be back for follow up services. More
by JSAN267770
Employees Worked With
November 06, 2018
Professional and courtesy. I was greeted with a smile. I was given kindness. The care and concern shown by this department is awesome. I like the team. Kudos!!!! I was greeted with a smile. I was given kindness. The care and concern shown by this department is awesome. I like the team. Kudos!!!! More
by 4rensic1
November 06, 2018
Check up I come there because the service is great, I deal with Colin Simmons, he is also great keeps me informed on what’s happening and how long the wait wil I come there because the service is great, I deal with Colin Simmons, he is also great keeps me informed on what’s happening and how long the wait will be and explains any problems there might be so that I understand,I tell my friends and family if they want great service go to Family Hyundai. More
by KITTERMAN55
Employees Worked With
November 06, 2018
Oil change and tire rotation All the services I need are always taken care of in a timely manner. I always schedule an appointment in the early morning and never have any problems All the services I need are always taken care of in a timely manner. I always schedule an appointment in the early morning and never have any problems. More
by racerx6661
Employees Worked With
Mike Majchrowicz
November 06, 2018
service Nothing to say but good customer service. Also I enjoy the coffe and TV while waiting. Everyone is very friendly and that’s all I have to say. Nothing to say but good customer service. Also I enjoy the coffe and TV while waiting. Everyone is very friendly and that’s all I have to say. More
by SDOWNEY48
Employees Worked With
Crystal
November 06, 2018
Check up My visit to Family Hyundai went well. The staff was really nice. I mainly worked with Colin and he was very informative and helpful. Pricing was great My visit to Family Hyundai went well. The staff was really nice. I mainly worked with Colin and he was very informative and helpful. Pricing was great too! I would recommend anyone to go there. More
by PL90
Employees Worked With
November 05, 2018
Check engine light issue I was having an issue with my check engine light coming on and off and they took care of the problem. Excellent customer service from Bill in Service I was having an issue with my check engine light coming on and off and they took care of the problem. Excellent customer service from Bill in Service More
by gi_inc2006
Employees Worked With
Bill in Service
November 05, 2018
Effortless, told Ricky what I wanted and he did the rest. I have been dealing with Family Hyundai since 2012. The service department is excellent. My husband and I have always been treated with respect and co I have been dealing with Family Hyundai since 2012. The service department is excellent. My husband and I have always been treated with respect and courtesy. In all the years I have probably dealt with all the people in the service department. Family is the only place I take my car for service. My latest experience was with Ricky Gushi, the salesman. He wasn't "pushy" didn't try to "convince" me of anything. He brought up every car that he thought I would like. That was a lot of running back and forth. He made the whole experience seem easy. He took care of all the little details. I would definitely go to him for future car sales and recommend him and the dealership to my friends and family. Judith Hoessler More
by GENE_H
